Patient Services Representative – Pediatrics

Overview

Central Maine Healthcare is seeking a Full Time, Patient Services Representative to join our Pediatric team! This position pays $20 per hour! Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH’s hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization.

Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, Life Flight of Maine’s southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services. If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!

The position of Patient Services Representative, CMH (PSR), is responsible for performing diversified coordination and participation in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, and ancillary scheduling and preparation and referrals management. Responsible for accurate and complete patient accounts based on organization standards, policies and procedures, HIPAA, and compliance with regulatory agencies, to include but not limited to pre-registration and registration functions.

The PSR performs all functions under guidance and direction from the Practice Manager.

• High school diploma or equivalent required.
• Minimum of one year of work experience in directly communicating and providing service to patients or public required; preferably in a healthcare related field.
• Prior medical office experience and knowledge of medical terminology preferred.
• Demonstrated proficiency with data entry/keyboarding preferred.

Employment Status:
Full Time

Shift: Days

CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment.

We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.

Central Maine Medical Center