Director of Compliance & Quality

Andwell Health Partners | Lewiston, Maine Department:
Shared Services – Quality & Compliance

Reports To:

Chief Clinical Officer (CCO)
Status:
Exempt | Full-Time Lead Quality, Compliance, and Regulatory Excellence Across Maine's Leading Nonprofit Healthcare Organization At Andwell Health Partners, we believe healthcare is about more than services. It is about belonging, purpose, and improving the quality of life for the individuals, families, and communities we serve.

As Maine's leading independent nonprofit provider of home and community-based healthcare, Andwell delivers a comprehensive range of services including hospice, home health, home care, palliative care, behavioral health, wound care, audiology, and care management. Every day, our team members work together to provide compassionate, high-quality care while supporting one another in a culture built on respect, collaboration, and excellence.

We are seeking an experienced Director of Quality & Compliance to provide strategic leadership for our organization-wide quality management, regulatory compliance, risk management, accreditation, and privacy programs. This is a key leadership position that partners closely with executive leadership and serves as a member of the Senior Management Team.

If you are passionate about healthcare quality, patient safety, compliance excellence, and driving continuous improvement across a mission-driven organization, we encourage you to apply.

Why Join Andwell?

When you join Andwell, you become part of an organization that values your expertise, supports your growth, and recognizes the impact of your work.

Benefits Include:

Competitive salary

Comprehensive medical, dental, and vision insurance

Generous paid time off and holiday pay Retirement savings plan with employer contribution

Employer-paid life insurance

Employee Assistance Program (EAP)
Professional development and continuing education opportunities

Supportive and collaborative leadership environment

Opportunity to make a meaningful impact across healthcare services throughout Maine Position Summary The Director of Quality & Compliance provides strategic oversight of Andwell's quality improvement, compliance, risk management, accreditation, privacy, and regulatory programs. This leader ensures organizational adherence to CMS Conditions of Participation, ACHC Accreditation Standards, HIPAA requirements, State of Maine regulations, and other applicable federal and state healthcare regulations.

The Director drives a culture of continuous quality improvement, patient safety, survey readiness, and regulatory excellence across all service lines while supporting exceptional patient outcomes and operational performance.

Key Responsibilities Quality & Performance Improvement Lead and oversee the organization's Quality Assessment and Performance Improvement (QAPI) program.

Develop, implement, and monitor organization-wide quality initiatives.

Analyze performance data, identify trends, and implement improvement strategies.

Lead corrective action planning and monitoring resulting from audits, investigations, and surveys.

Oversee patient, family, and customer experience improvement efforts.

Regulatory Compliance & Accreditation Ensure compliance with CMS, ACHC, OIG, HIPAA, State of Maine, and other regulatory requirements.

Maintain continuous accreditation and survey readiness across all service lines.

Serve as organizational lead during regulatory and accreditation surveys.

Coordinate plans of correction and monitor ongoing compliance activities.

Provide compliance reporting and updates to executive leadership, Board Committees, and the Corporate Board.

Risk Management Oversee enterprise risk management and incident reporting programs.

Lead investigations, risk assessments,…