Security Officer

Overview

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, Life Flight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high‑quality clinical services.

If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!

• Position Summary:
  
  The Security Officer provides protection for all persons and property safety within the organization and its environment.
• Essential Duties:
  Patrols Medical Center complex, including all buildings and grounds, to provide a visible deterrence in preventing criminal and prohibited activity (fire, accidents). Ensures safety and unauthorized entry, including inspecting doors, windows and locks to determine level of security.
• Shift start:
  Uniformed and prepared for duty. Obtains update on activities of importance to department operations. Signs on with the Dispatcher. Relieves previous shift at assigned area (Parking Lot, Emergency Department, Front Desk, etc.).
• Responds quickly and effectively to all calls for service within a seven‑minute window. Prioritizes calls. Reports service call failure to Supervisor and/or Director.
• Ensures only authorized personnel are admitted onto hospital premises. Works with CMMC service entities during VIP visits to ensure parking accommodations and directs handling/processing of Court documents. Maintains confidentiality while reviewing emergency codes with Law Enforcement Officers on property for thirty (30) minutes or longer. Issues and enforces criminal trespass warnings.
• Assures orderly, safe, and efficient access and parking for patients, visitors and employees. Escorts visitors, patients and personnel to and from parking areas. Reports non-compliance with hospital standing orders regarding parking. Provides standbys in parking lots as directed.
• Assists motorists who become stranded on hospital property. Provides assistance with jump‑start of vehicles with battery booster pack.
• Performs Dispatcher responsibilities. Maintains all logs at the Information/Dispatch desk to include:
  Deceased Log, Security Log, etc. Performs After Hours Visitor Sign‑ins at the Emergency Department Security Desko. Performs Emergency Lock‑Downs of CMMC, Bridgton and Rumford hospitals via the CCURE monitoring program.
• Responds in a timely manner and reports all incidents occurring on hospital property and submits an incident report after the investigation to the director by end of shift.
• Writes accurate, clear and legible incident/Midas reports and documents investigative steps and results.
• Responds to all emergency/alarm(s) calls for assistance, with a minimum of 2 Officers, to control behavioral issues, disorderly conduct or combative patients. Utilizes verbal de‑escalation, crisis intervention techniques, Care & Restraint Techniques, Active Shooter response techniques and safe handcuffing techniques in extreme life‑threatening situations (only).
• Conducts searches, at the request of staff, when reasonable suspicion has been established, to provide a safe environment for patients, visitors, and employees. Assists with inspection of incoming/outgoing parcels. Utilizes Garrett Search Wand and search gloves as needed.
• Performs Services to Departments/Practices, and patients to ensure safe handling of monies. Performs pick up of bank bags from departments & practices and deposits the money at the bank as requested/scheduled. Collects patient valuables, as requested, and places them in the Security Safe.
• Assists with patient lifting/moving as requested, and at the direction of clinical staff. Responds to requests for in‑patient lifting assistance in a timely manner. Utilizes Life flight of Maine Services. Uses appropriate body…