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Customer Service Team Lead – Business License Insurance
Job in
Lewisville, Denton County, Texas, 75029, USA
Listed on 2026-01-01
Listing for:
CSC
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
Customer Success
Job DescriptionCustomer Service Team Lead – Business License Insurance
Location: Lewisville, TX (Hybrid)
Schedule: Mon-Fri, 9 AM – 6 PM EST
About CSC:
Global leader in business, legal, tax, and digital brand services with 8,000+ employees worldwide.
Role:
Lead and manage Client Order Coordinators to ensure timely, accurate business license filings and excellent client service.
Key Duties:
- Manage and motivate team, set goals, track performance
- Handle escalations and customer complaints
- Conduct performance reviews and training
- Improve processes and foster team communication
Requirements:
- 3+ years leadership, preferably in customer service/insurance
- Strong communication and organizational skills
- Proficient in MS Office (Excel)
- Detail-oriented, problem solver, adaptable
Lead Technical Account Manager (SC Cleared) #J-18808-Ljbffr
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