Client Service Representative - Corporate Team

Client Service Representative - Corporate Team

Location: Chicago, IL;
Springfield, IL;
Lewisville, TX (Onsite)

Schedule: Monday - Friday, 9:00am-6:00pm

We’re hiring a Client Service Representative for our Corporate team. You’ll work directly with our customers (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our client service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. Bring the drive, energy, and commitment to deliver world‑class service.

• Build relationships with clients to better understand their unique needs and concerns
• Research, analyze, review, and process legal documents
• Fulfill requests and answer questions for internal and external customers via phone or electronically
• Provide excellent customer service to both internal and external clients
• Manage customer portfolios and organize workflow to meet customers’ time frames and demands
• Data entry of client information, electronic filing, and retrieval of documents
• Navigate between multiple databases quickly and accurately
• Recommend process improvements where applicable
• Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services

• At least 5 years of experience in business‑to‑business customer service or administrative capacity
• Energetic self‑starter who thrives in a fast‑paced, team‑oriented environment
• Attention to detail and accuracy
• Strong research skills
• Strong prioritization and time‑management skills
• Flexibility and agility with the ability to multitask
• Problem‑solving skills
• Strong computer skills and proficiency in MS Office, Word, and Excel
• Excellent verbal and written communication skills
• Salesforce experience a plus

Salary: $34,776 to $53,480 per year, commensurate with experience.

To be eligible for this position, you must be authorized to work in the United States without sponsorship. On‑site presence may be required based on business needs.

CSC is an equal opportunity employer. We celebrate diversity and are committed to inclusive growth. We also provide accommodations for candidates with disabilities throughout the hiring process.

Visit to learn more about our culture and benefits.

Applicants are encouraged to apply directly via the CSC careers website.

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, operating in over 140 jurisdictions worldwide. We provide knowledge‑based solutions to clients throughout the Americas, Europe, Asia Pacific, and the Middle East.