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Senior Call Center Leader: Revenue & Service Excellence

Job in Lewisville, Denton County, Texas, 75029, USA
Listing for: Christmas Air Conditioning and Plumbing
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 75000 - 100000 USD Yearly USD 75000.00 100000.00 YEAR
Job Description & How to Apply Below

Christmas Air Conditioning & Plumbing in Lewisville, TX is seeking a Customer Experience Manager to run the inbound call center, lead the CSR team, and serve as the link between front line and ownership. This role blends strategic leadership with hands-on coaching to drive bookings and revenue.

You will develop standards for call-handling, ensure metric targets are met, and coordinate with dispatch and after-hours leads.

The following role is for a Senior Call Center Leader:
Revenue & Service Excellence with Christmas Air Conditioning and Plumbing.

This opportunity is for the Senior Call Center Leader:
Revenue & Service Excellence role at Christmas Air Conditioning and Plumbing.

We are seeking a motivated Senior Call Center Leader:
Revenue & Service Excellence to join Christmas Air Conditioning and Plumbing in Lewisville, TX, United States.

Position Requirements
10+ Years work experience
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