Order Resolution Specialist - Customer Care
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Hoya is seeking a dedicated Customer Care specialist to support multiple labs from a centralized DVI edit queue. You will reach out to customers to gather missing information and fix unprocessed orders, ensuring timely processing across all labs.
Ideal candidates have a High School Diploma, familiarity with DVI, and solid written communication skills. The role emphasizes teamwork with CS and lab staff and may require overtime in peak periods.
We are currently recruiting a Order Resolution Specialist
- Customer Care for our team in Lewisville, TX, United States.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Order Resolution Specialist
- Customer Care role at Hoya, based in Lewisville, TX, United States.
We are looking to fill the Order Resolution Specialist
- Customer Care position at Hoya in Lewisville, TX, United States.
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