ECP Inside Sales Representative

ECP Inside Sales Representative – Hoya Vision Care

Join to apply for the ECP Inside Sales Representative role at Hoya Vision Care.

• Develop sales strategies by account, based upon potential incremental business, and execute to meet or exceed established sales goals and objectives.
• Execute high‑quality calls to prospects in order to secure new accounts. Prospecting will make up approximately 40% of the job requirement; the remaining 60% is managing currently active accounts.
• Complete all sales training opportunities as designed by HOYA.
• Maintain accurate records of all sales and prospecting activities, and update all competitive knowledge within the CRM system ().
• Increase customer base through prospect calling, lead management, referrals, and supporting account expansion.
• Utilize all resources to manage your territory (Key Account Managers, Lens Consultants, Marketing, Customer Service, Technical Service, Accounts Receivables, Credit, etc.).
• Understand and negotiate pricing within our pricing structure, and abide by the pricing guidelines set by HOYA.
• Participate in product trainings and events when needed.
• Resolve customer issues in a timely manner and use the opportunity to build stronger relationships.
• Support national marketing campaigns and collateral efforts.
• Establish a positive working relationship with colleagues.
• Infrequent travel as required.

• Sales Skills – Prospecting new customers, growing existing accounts, overcoming objections, identifying growth opportunities, upselling products.
• Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem‑solving situations; uses reason even when dealing with emotional topics.
• Technical Skills – Expert ability to grasp the underlying concepts in the optical industry, including Hoya and competitor product knowledge and managed care.
• Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
• Judgment – Displays willingness to make decisions; exhibits sound and accurate judgment; makes timely decisions.
• Motivation – Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against a standard of excellence.
• Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Sales and Business Development
• Industries:
  Medical Equipment Manufacturing