Engineer - Physical Security Field Technician

Ally and Your Career Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion.

From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule :
Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity At Ally, the Engineer - Physical Security Field Technician plays a critical role in protecting our people, facilities, and assets through the implementation, maintenance, and advancement of enterprise security technologies. This position provides hands-on expertise across access control, video management, surveillance, and security infrastructure while partnering with project teams, vendors, and business stakeholders to deliver innovative physical security solutions.

If you enjoy solving complex technical challenges, working with cutting-edge security technology, and making a direct impact on workplace safety and security, this is an opportunity to help shape and support a best-in-class security program.

The Work Itself Install, configure, troubleshoot, maintain, and support physical security systems including access control, video management, surveillance cameras, credentialing systems, power supplies, and related infrastructure.

Interface access control and video management systems with internal networks, including server connectivity and system programming.

Perform preventative maintenance, inspections, testing, and repairs to ensure optimal system performance and reliability.

Support security technology projects by working closely with project managers, engineers, third-party integrators, and business partners to complete assignments on schedule and within budget.

Oversee, direct, and inspect work completed by external integrators and provide guidance to junior technicians when needed.

Install and support cabling infrastructure including CAT6, CAT6A, coaxial, fiber optic, and other communication technologies.

Recognize, assess, document, escalate, and respond appropriately to security incidents, safety concerns, unauthorized access events, and operational disruptions.

Participate in security assessments, operational security activities, emergency response efforts, facility inspections, and incident management activities.

Maintain accurate project documentation, job sign-offs, as-built records, and other required reports.

Successfully obtain and maintain required security, safety, emergency response, compliance, and product certifications applicable to the role.

Support emergency situations, including employee evacuations and security-related response activities, while helping ensure the safety of personnel and facilities.

Preferred Qualifications:

4+ years of experience as a security integrator field technician or in a similar physical security technology role.

Experience supporting enterprise access control, video management, surveillance, and integrated physical security  knowledge of Genetec Synergis,…