Drain Technician

Guaranteed Right Day or Night A #1 Air!!

As a growing company with a focus on customer satisfaction and exceptional service, we offer the opportunity to join a team that’s committed to making a real difference. We’re looking for a Drain Technician & Sales Specialist to elevate our customer experience by combining technical expertise with solution-based sales skills.

This is an exciting opportunity for a skilled technician who thrives on problem-solving, delivering top-tier service, and identifying opportunities for additional services that will make a lasting impact on our customers’ homes or businesses.

Benefits:

• Medical, Prescription, Dental, Vision Insurance
• Disability and Term Life Insurance
• Matching 401(k)
• On-going training & development and growth opportunities
• Paid Holidays
• Paid Time Off (PTO)

What You Will Do:

• Identify and resolve a wide range of drainage issues, including clogged drains, slow-moving water, sewer line backups, and root intrusion.
• Utilize advanced tools like video inspection and hydro-jetting to provide efficient, accurate solutions.
• Recommend and sell additional services that improve system performance, such as drain cleaning packages, preventative maintenance, sewer camera inspections, or drain replacement solutions.
• Ability to speak and maintain professionalism to customers, team members, and vendors.
• Ability to manage stress, difficult or emotional customer situations.
• Ability to work a flexible schedule and maintain attendance based on business needs.
• Operating company vehicles and will be expected to follow all state and federal laws, as well as, maintaining the cleanliness and routine maintenance of the vehicle.
• Diagnose and troubleshoot drain problems, including blockages, leaks, and pipe damage.
• Utilize specialized tools and equipment to perform drain cleaning, unclogging, and repair.
• Install, repair, and maintain drainpipes, fitting, and fixtures
• Provide excellent customer service and ensure customer satisfaction.
• Maintain detailed records of services, including documenting pictures of before and after services have been completed.
• Educate customers on best practices for their drain systems.
• Adhere to company safety protocols and procedures.
• Attend appropriate safety training as required by the company.

What You Need:

• 1-5 Years Plumbing and Drain experience preferred
• Plumbing degree, license, or apprenticeship
• Valid Drivers License
• Current plumbing certification as required by state
• Familiarity with diagnosis and repair of residential plumbing issues
• Strong knowledge of plumbing systems, equipment, and fixtures
• Good communication and interpersonal skills

Physical Work Requirements
:

• While performing the duties of this job, the employee is regularly required to hear, stand, move, operate with hands and arms, and lift up to 75 pounds.
• The employee is regularly required to use hands to operate or feel objects, tools or controls, communicate, distinguish or identify, adjust or focus.
• Activities involving being around moving parts and equipment, exposure to changes in temperature and humidity as well as dust, fumes, electricity, gases and moderate noise.

Why A #1 Air:

A #1 Air an Equal Opportunity Employer

For over 30 years, A#1 Air has been the leading and most trusted air conditioning and heating service provider in Dallas, Fort Worth Metroplex. This has resulted in a customer base of 85,000 that increases by the day! We are now a proven provider for plumbing, & electric services as well. A# 1 Air's reputation for quality workmanship, excellent service, and dedication to our customers and employees has placed us in the top ten Best Companies to work in Texas 3 years in a row!