Seasonal Business Tax Associate

Overview

At Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World
. Being a mission‑driven company means living our values every day and putting our customers’ success first. In this role you will be working toward that goal by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers.

You will also have the opportunity to shape the direction of one of our newest product offerings,
Turbo Tax Live Business
, while working at the number 11 ranked company on Fortune’s 100 Best Companies to Work For. If you are a highly motivated individual with business tax preparation experience, excellent communication skills, and an active, unrestricted credential (CPA/EA/Practicing Attorney), we need you to help our customers complete their taxes using Intuit Turbo Tax Business products.

• Maintain sensitive customer, confidential, and proprietary business information responsibly and securely.
• Use government websites, professional resources, and team expertise to find and provide accurate answers to customer queries in everyday language.
• Interact with customers via our state‑of‑the‑art video communications software (Smartlook) in a virtual, customer‑facing role.
• Provide tax advice, full‑service return preparation, and signature support to Turbo Tax Business customers.
• Answer product/software inquiries, perform tax calculations, and file tax extensions.
• Create high‑quality customer interactions that instill confidence through deep empathy and extensive expertise in business tax preparation and bookkeeping entries.
• Apply defined procedures, company policies, and best practices to troubleshoot and resolve customer tax advice and return preparation issues.
• Document all customer interactions and maintain accurate records.
• Work toward company key performance metrics and Big Bet Goals.
• Participate in pilot testing, projects, and experience validations as needed.

• Strong business tax preparation experience with a minimum of 3 years preparing federal and state business tax returns (1065 and/or 1120‑S) for at least 20 clients per season using commercial tax preparation software.
• Minimum of 2 seasons of personal tax preparation experience, with at least 30 tax returns per year, preferably in a tax practice or retail setting.
• Availability to work a minimum of 20 hours per week, spread across three or more days.
• Bookkeeping experience with books‑to‑tax preparation strongly preferred.
• Experience preparing business tax returns for service‑industry customers strongly preferred.
• Possession or ability to obtain any related state licenses, certificates, permits, or bonds.
• Active Preparer Tax Identification Number (PTIN).
• Working knowledge of Circular 230.
• Proficiency with technology and solid knowledge of computer operations and software.
• Strong customer service skills – professional, friendly, and confident interaction via video and audio tools.
• Excellent verbal and written communication skills.
• Critical thinking, problem‑solving, research skills, and determination.
• Ability to work in a fast‑paced environment with minimal supervision.
• Internet connection that meets Intuit security criteria.
• Must reside in the United States.

• Bay Area, California: $31.10 – $35.50
• Southern California: $31.10 – $35.50
• Colorado: $29.60 – $34.10
• Hawaii: $31.10 – $35.50
• Illinois: $29.60 – $34.10
• Maryland: $29.60 – $34.10
• Massachusetts: $31.10 – $35.50
• Minnesota: $26.60 – $33.80
• New Jersey: $31.10 – $35.50
• New York: $31.10 – $35.50
• Ohio: $26.60 – $33.80
• Vermont: $29.60 – $34.10
• Washington: $31.10 – $35.50
• Washington DC: $29.60 – $34.10

Intuit provides a competitive compensation package with a strong pay‑for‑performance rewards approach. This position may also be eligible for a cash bonus, equity rewards, and benefits.

Associate

Part‑time

Accounting/Auditing and Finance

Software Development