Customer Service Representative

Blevins, Inc., a financially strong, privately owned wholesaler of building supplies, is seeking an experienced candidate who possesses a positive attitude to fill a Customer Service Representative position in our Lexington, KY branch. Familiarity with home improvement products and HVAC experience are both a plus. The ideal candidate should be skilled in maintaining excellent customer interfaces and delivering a positive customer experience.

Blevins, Inc. is a private and family-owned company. We are headquartered in Nashville, TN and currently operate 14 branches located nationwide. We have provided manufactured housing, storage, mobile office and related building industries with home essentials, construction products and coordinated installation services for over 50 years. Blevins is more than a wholesale distributor; we are a family with employees whose years of service span over decades.

We are proud of what we do each day and enjoy doing it together. We are an organization that puts the well-being and growth of our employees at the top of our priority list. We support continuous improvement and diversity in both our people and their ideas. Teamwork is the core of each employees' success where every single person fills an important role.

Our

Purpose:

Connecting People with Products that Enhance Homes.

Monday - Friday, 8:00 am - 5:00 pm

Primary responsibilities include:

• Utilize provided reports to enhance inside sales
• Maintain and nurture an established customer base through regular outreach via calls and emails, ensuring consistent communication and support.
• Handle order entry and preparation of quotes with accuracy and efficiency, ensuring timely processing of customer requests.
• Manage invoicing processes, ensuring accuracy and timeliness in billing.
• Oversee installer invoicing to ensure prompt and accurate payment processing.
• Address customer inquiries and concerns promptly, providing solutions that uphold our commitment to excellent service.
• Perform various administrative duties
• Work hand in hand with the Outside Sales force.
• Stay informed about our product offerings and industry trends to provide knowledgeable support to customers.

Our Employees Enjoy:

• A Competitive Hourly Rate
• Benefits Package:
  Medical/Dental/Vision, 401(k) Plan
• Paid Holidays, Vacation, and Paid Sick Days
• Opportunities for Training
• Annual Bonus Potential after one year of employment
• Annual Potential 401k Profit Sharing Benefits after one year of employment

• Familiarity with home improvement products is a plus.
• HVAC experience is a plus.
• High School diploma or equivalent education.
• Experience in invoicing and installer invoicing
• Strong work ethic and a positive attitude.
• Basic PC skills required, including proficiency in MS Office and internet applications.
• Great organizational skills required.
• Professional phone etiquette skills are a must.
• Data entry skills required.
• Ability to consistently maintain orderly paperwork.

EOE M/F/V/D