Senior Manager Water and Energy Services

Senior Manager Water and Energy Services

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Senior Manager, Water & Energy Services is responsible for the service and management of a diverse range of water treatment programs and clients for Global Water Technology. These programs include, but are not limited to, steam boilers, cooling towers, hot and chilled closed loop systems, wastewater treatment, potable water treatment, related filtration and pre‑treatment equipment, and chemical feed systems. The position will be highly centered around new business acquisition, utilizing the strategic sales method developed by Global Water Technology, and on the management of a given portfolio of customers.

The Senior Manager, Water & Energy Services will be focused on providing a competitive, efficient, and sustainable water treatment program to the portfolio along with providing client training, education, and business reviews.

Candidates for the position of Manager, Water & Energy Services should exhibit a strong desire to both grow and excel professionally in a very competitive industry and within a fast‑growing company. The Senior Manager, Water & Energy Services should have a minimum of 10 years of experience in the water treatment industry and will have the ability and desire to build upon a given client portfolio and increase that portfolio based on a pre‑determined sales goal and regional target market.

In addition to developing key relationships with the existing customer portfolio and retention and growth of key clients, the Senior Manager, Water & Energy Services will manage a team of Analysts/Sr. Analysts (1 or more) and will oversee program service and management of these individual contributors.

• Responsible for executing opportunity‑based technical sales processes from prospecting to closing new and upgrade sales opportunities while documenting and following up on the progress with managers and clients.
• Managing water treatment programs at established client sites through regular program audits which include obtaining and testing water samples using field laboratory equipment.
• Resolving program non‑conformances by troubleshooting problems and implementing corrective measures which may include equipment repairs or chemical dosage adjustments.
• Generating professionally written technical reports and proposals which advise on industry best practices for operating mechanical equipment with a focus on extended equipment life as well as water and energy savings. This often involves identifying, recommending, and implementing program upgrades.
• Conducting customer meetings to communicate program results in a manner that builds rapport and promotes customer care of their mechanical systems.

10+ years in water treatment or in a field of relatable work.

• A demonstrated mechanical aptitude and a desire to work in a hands‑on environment.
• Previous experience working with customers (in an unrelated industry) where the focus was providing an exceptional customer experience.
• Previous work experience in the water industry is considered an asset.
• Post‑secondary education in Science or Engineering is considered an asset. Typical areas of focus for successful candidates: chemistry, biology, chemical engineering, mechanical engineering, environmental science, sustainability studies.
• Proficient in computer use with a solid understanding of the MS Office applications.
• Valid Driver's license.
• Ability to pass drug test/screening.
• Ability to pass background check.

The Senior Manager is a field‑based position. Most of the workload is performed within client facilities. This includes, but is not limited to steam boiler rooms, mechanical rooms, industrial production facilities, and health care facilities. The work is being performed at an assigned client list with varied contact types, including some challenging clients.

The Senior Manager position will occasionally be expected to be available outside of standard business hours to support client satisfaction via phone, email, or even on‑site.

The Senior…