Hr Specialist Compass Group

Other Forms of Compensation:

Pay Grade: 11

Crothall Healthcare , a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospital s throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include:
Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at

The HR Specialist will assist the National Recruitment Center team with administrative tasks relating to the end-to-end recruitment process for all Compass Group hourly applicants via My Opportunity applicant tracking system (Success Factors).

Crothall is a member of Compass Group USA

• Providing coverage on the National Recruitment Center Help Desk. This includes:
  • Responding to managers’ e-mails/calls, troubleshooting and providing guidance on My Opportunity recruiting system and process requirements, policies and procedures.
  • Logging issues, coordination of problem resolution with other working groups and ensuring that appropriate communication, hand-off and follow-through occur.
  • Escalation of issues and trend-reporting.
  • Maintaining and contributing to National Recruitment Center Knowledge Base.
  • Creating and maintaining the appropriate documentation, e.g., Manager FAQs, How-to’s, troubleshooting instructions, etc.
• Providing assistance for general My Opportunity administration duties in accordance with the established process standards and requirements, such as: generating and distributing reports, supporting HR Generalists with background check processing follow-ups and exceptions, etc.
• Building of sustainable relationships – effectively interact and collaborate with customers, team-members and technical teams, and provide back-up coverage and training as required.
• Completion of other assignments and projects as required by a manager.

• Associate’s degree in human resources, business or other relevant degree, or equivalent combination of education and experience in working as an HR / recruitment specialist or functional professional with relevant technical experience.
• Excellent organizational, communication and relationship management skills.
• Computer skills including intermediate level proficiency in MS Word, Excel and PowerPoint (knowledge of SAP/Success Factors is a plus).
• Ability to work in a fast-paced environment and drive for excellence and high performance.
• Strong desire for continues learning and process improvements with passion about technology

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,  or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual…