Technology Apprentice

Dean Dorton, one of Kentucky’s largest regional business and technology consulting firms, has an exciting opportunity for a driven and eager student – seeking a future career as a technology professional. Our Technology Apprentice will assist our internal team members with hardware, software, network, and cybersecurity issues. If you are looking for an opportunity to enhance your coursework with hands‑on technology experience, with the goal of obtaining a future full‑time permanent position, this opportunity is for YOU!

• Partnering with leaders in our internal technology team to serve the technology needs of internal team members and clients
• Serving as first‑tier support for technical issues, using knowledge base, support tools, and resources to effectively research and troubleshoot IT problems
• Monitoring service desk ticket management platform, and responding to inquiries in a timely manner
• Mentoring with Team Members to learn best practices and workplace skills

• Location:
  
  Lexington, KY
• Schedule:
  
  20 – 40 hours per week, between the hours of 8am – 5pm EST (part‑time and full‑time opportunities available)
• On‑site in office
• Duration: 6‑9 months, depending on candidate availability/need.
• Local travel to other Dean Dorton office locations in Louisville, KY and Ft. Wright, KY as needed.

• Currently enrolled or recently graduated from a Bachelors degree program in Computer Information Systems, Information Communications, or other Technology related field.
• You will grab our immediate attention if you have customer service experience, either with prior jobs, on‑campus involvement, or volunteer experience.
• Working towards/ have earned one of the following certifications a plus (but not required):
  • A+
  • Network+
  • Security+

• Learning with experts who care about you and your experience
• Experience beyond the classroom
• On‑site training
• Credit hours (with university approval)
• Market‑leading pay + other perks
• Life‑long connections
• And, opportunity to craft your future technology career with guidance from a mentor

Dean Dorton is an Equal Opportunity Employer. We are committed to growing and empowering an inclusive community within Dean Dorton and our industry which is why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives across our organization. We encourage you to apply for our available positions, even if you don't necessarily check every box on the description.