Student Technology Specialist

University of Kentucky Posting Details

Job Title: Student Technology Specialist
Requisition Number: DU14165
Department Name: 3L700: ITS Customer Spt & Student Enablement
Work Location: Lexington, KY
Salary Range: $13.25 per hour
Type of Position: Student
Position Time Status: Part-Time
Required

Education:

Candidates must be enrolled at UK full-time for the Fall 2025 semester and remain enrolled full-time in good academic standing for the duration of their employment with ITS.
Required Related

Experience:

Coursework or other experience relating to computer science, engineering, mass communications and/or customer service
Required Experience with Operating Systems: Windows, MacOS, iOS, iPadOS, Android
Physical Requirements: Ability to work at a desk utilizing computer, mouse, keyboard, and chat support for portions of the day
Shift: We are currently hiring for the Spring 2026 semester;
Days, Evenings, Nights. Shifts are flexible. Must work around your class schedule. Must be able to work 10-20 hours per week.

Student Technology Specialists assist with accessing Eduroam, downloading and installing software, supporting overall student success Initiatives, troubleshooting technical issues students have while on campus, recording interactions in Service Now ticketing system and general computer support and maintenance. Students provide both in person and remote support.

• Excellent verbal communication skills required
• Must have proficient or advanced computer and keyboarding skills
• Ability to work alone, as well as with a team is essential
• Must be independent and dependable
• Strong interpersonal skills required
• Ability to effectively explain technical concepts into non-technical language

• Must be proficient with Microsoft Office products. Troubleshooting technical issues and customer service skills preferred

02/02/2026

Equal Employment Opportunity/M/F/disability/protected veteran status.

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. We are a Tobacco & Drug Free campus. The University follows federal and state laws on nondiscrimination. Any candidate offered a position may be required to pass pre-employment screenings.