EHR Analyst - Patient

Beyond Blue Job Posting

Title:

EHR Analyst - Patient Experience Applications

Requisition Number: R
- Department Name:
Access & Digital Engagement

Work Location:

Remote-KY Grade Level: 11 Type of Position:
Regular Position Time Status:
Full time Equivalency Link (Use the "Apply for this Job" box below). Shift: Day (United States of America)

Responsible for configuring, maintaining, and supporting clinical applications within the enterprise EHR. Applies working knowledge of system build, workflow design, and application configuration to ensure reliable and compliant system performance. Collaborates with clinicians, IT teams, and vendors to support enhancements, testing, and end-user adoption. This position will focus on patient experience related applications including but not limited to MyChart, Welcome, Hello World, Cheers and Emmie Epic applications.

• Configures and maintains assigned clinical applications to support operational and clinical needs.
• Performs system build activities, including workflows, rules, and data elements.
• Troubleshoots application issues, identifies root causes, and implements corrective actions.
• Participates in testing activities for upgrades, patches, and new features.
• Collaborates with stakeholders to gather requirements and recommend improvements.
• Develops and maintains documentation of configurations, workflows, and testing outcomes.
• Provides end-user training and support during implementations and system changes.
• Ensures compliance with IT policies, data governance, and regulatory requirements.
• Contributes to peer review and quality assurance of build activities.
• Performs other duties as assigned.

Bachelor’s degree

2+ years of experience

Epic certification

Working Conditions

A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (< 10% of the time)

B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never

C. Standing or walking with objects up to 10lbs: 2. Occasional (< 10% of the time)

D. Standing or walking with objects up to 25lbs: 1. Never

E. Sitting at computer workstation for extended periods:
4. Regular (> 50% of the time)

F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials:
1. Never G. Repetitive motion:
4. Regular (> 50% of the time) H. Working at heights above 4 feet:
1. Never I. Working in confined spaces:
1. Never J. Risk of injuries from use of equipment on the job: 1. Never K. Job-related travel:
2. Occasional (< 10% of the time) L. Loud noises:
1. Never M. Temperature extremes:
1. Never N. Hazardous chemicals and fumes including waste:
1. Never O. Radiation:
1. Never P. Burns:
1. Never Q. Cuts/Punctures:
1. Never R. Bloodborne/airborne pathogens:
1. Never S. Recombinant DNA or viral vectors:
1. Never T. Combative/violent people:
1. Never U. Animal handling (including carcasses): 1. Never V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

This position requires regular sitting at a computer workstation for extended periods of time; performing tasks with regular repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; and occasional lifting, pushing, and/or pulling of objects up to 50 pounds or standing or walking with objects up to 25 pounds.

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky…