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Lead Business Analyst
Job in
Lexington, Fayette County, Kentucky, 40598, USA
Listed on 2026-10-11
Listing for:
Global Business Ser. 4u
Full Time
position Listed on 2026-10-11
Job specializations:
-
IT/Tech
Change Management, IT Project Manager, Business Systems & Technology Analysis, IT Business Analyst
Job Description & How to Apply Below
- Lead, mentor, and manage a team of business analysts, ensuring effective performance and professional development.
- Provide regular status updates and reports to project leadership.
- Actively facilitate and coordinate the requirements gathering sessions by collaborating with stakeholders to elicit, analyze, and document detailed business requirements for the modernization project.
- Analyze and map data flows within existing systems to propose data migration and integration strategies.
- Collaborate closely with the Project Manager to formulate and execute the plan, working in tandem with cross-functional teams.
- Utilize project tools such as Azure Dev Ops (ADO) and MS Teams action item boards to monitor, track, manage and report progress on respective deliverables.
- Support change management efforts by helping stakeholders understand the impact of modernization and facilitating training and adoption activities.
- Identify, document, and escalate risks and issues that may impact the project's go-live goals.
- Perform process analysis by evaluating existing processes and workflows and identify areas for improvement.
- Oversee the creation of clear and concise user stories, use cases, and functional specifications to guide development and testing efforts.
- Ensure the maintenance of comprehensive project documentation, including requirements, design specifications, test plans, and user manuals.
- Engage proactively with the implementation partner/vendor and DOR's cross-functional teams to uphold the stability, availability, and reliability of the newly implemented Integrated Tax System (ITS).
- Conduct, coordinate, or lead root cause analysis (RCA) sessions with the implementation partner to uncover underlying issues and implement corrective measures to prevent recurrence.
- Identify opportunities for process enhancements and efficiency improvements across implementation planning, cutover planning, and production support activities.
- Ensure changes are thoroughly documented, tested, and approved prior to deployment in the production environment.
- Coordinate change requests and enhancement initiatives to minimize disruptions to operational workflows.
- Collaborate with the PMO to implement best practices and standards aimed at enhancing service delivery and fostering customer satisfaction.
- Identify and mitigate risks associated with business analysis activities and project deliverables.
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