Technology Support Specialist- Fayette County; Lexington
Listed on 2026-11-01
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Computer Repair / Support
We are seeking a skilled Technology Support Specialist professional with hands-on experience in installation, troubleshooting, maintenance, andrepair of computer systems in a Windows-based environment. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to provide timely and effective technical support to end users.
Here are some of the specific details:Job Title:
Technology Support Specialist
-Lexington, KY.
Location:
Lexington, KY. Duration:
Long term indefinite Contract Status:
Onsite
Job Description
The CABINET Information & Technology Services (ITS) Department is seeking a contract resource for the role of Technology Support Specialist.
The successful candidate will be responsible for providing technical computer assistance to users of computer-based software applications, and/or hardware,providing Technical Assistance to problem determination and resolution for computer hardware equipment and/or software application. May become servicedesk expert in one of the following areas.
1) Hardware support for computer peripherals, and infrastructure equipment,and/or
2) Core Business Software Support, and/or
3) External Software.
ESSENTIAL CHARACTERISTICS OF THE SUCCESSFUL CANDIDATE:
- Computer technical certification in MOS, MTA, MCP, A+ or MCITP
- Identify trends in incidents
- Cross trains other service techs
- Submit solutions to supervisor for knowledgebase articles
- Communicate with computer system users to provide training and/or assistance for software application Programs.
- Give instructions to userson computer applications and the use of computer equipment.
- Provide assistance forusers experiencing problems with computer application.
- Install and uninstall computer equipment at statewide computer sites.
- Test computer equipment toassure serviceability and dependability.
- Perform basic diagnostic testing on malfunctioning equipment
- Utilize computer programs for problem determination
- Keep records and statistics on all problems and assistance calls utilizing online information management Software.
- Provide technical information to system support personnel, vendor representatives and/or computer
- Operations staff toresolve problems relating to network or computer systems
- Assist in system recovery during computer failures.
- Maintain computer system database.
- Availability for on-call rotation during non-business hours.
- Other duties as assigned.
Education: Associate’s degree in Computer Science.
Education Substitute: High School Diploma with 2+ yrs. job related experience.
LOCATION:
Fayette County Circuit Court Clerk’s Office, Lexington, KY
SPECIAL REQUIREMENTS: (LICENSES, REGULATIONS, CERTIFICATES, ADVANCED EDUCATION, ETC.)- Must possess and maintaina valid Client Driver’s License
- Computer Technical Certification is a plus in the following MOS, MTA, MCP, A+ OR MCITP
PHYSICAL REQUIREMENTS:
- Work is primarily performed in an office setting
- Travel is required
Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission toserve as the talent partner of choice for the information technology industry.
Our company vision has led us to incredible growth and success ina relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty,integrity, and a passionate commitment to our clients, consultants, and employees.
We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide.
For more information, please visit us at
Naveen Kumar
Jr. IT Recruiter
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).