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Help Desk Analyst II: Frontline IT Support & Troubleshooting

Job in Lexington, Fayette County, Kentucky, 40576, USA

Listing for: Themesoft Inc.

Full Time position
Listed on 2026-11-01

Job specializations:

IT/Tech
HelpDesk/Support, IT Support, Technical Support

Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR

Job Description & How to Apply Below

A mid-sized IT service provider in Kentucky is seeking a Help Desk Analyst to serve as the first point of contact for users. Responsibilities include answering calls and requests, troubleshooting basic technical issues, and managing ticketing processes. Candidates should have at least 2 years of IT experience and solid communication skills. This is a contract position with a focus on administrative and customer service functions.
We would love to welcome a new Help Desk Analyst II:
Frontline IT Support & Troubleshooting to our group in KY, United States. Step into the Help Desk Analyst II:
Frontline IT Support & Troubleshooting role at Themesoft Inc. in KY, United States and grow with us. Please review the full job details above before applying. If your experience matches this role, we encourage you to apply.

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