.NET Support Engineer

The .NET Support Engineer role is a key position focused on providing comprehensive support and maintenance for mission-critical .NET applications within a fast-paced production environment. This position offers the opportunity to work with a prominent organization known for its robust and structured operational processes. As a .NET Support Engineer, you will play an integral part in ensuring the stability, performance, and reliability of high-visibility systems, collaborating with multiple teams to deliver exceptional service and drive resolutions to technical challenges.

Working as a .NET Support Engineer provides a chance to directly impact system uptime and performance, helping end users experience seamless and efficient services. The environment is structured and process-driven, offering exposure to best practices in application support, incident management, and cross-functional teamwork. This role is ideally suited for professionals who excel at troubleshooting, enjoy problem-solving, and thrive in dynamic enterprise settings.

• Ensure the reliability and availability of .NET applications in a critical production setting
• Support high-visibility systems for a large, established organization
• Work closely with both technical and non-technical teams to enhance application stability
• Gain valuable experience in a structured, process-driven IT environment

• Provide daily production support for .NET applications and associated services, maintaining system stability and uptime
• Investigate incidents, troubleshoot defects, and conduct thorough root-cause analysis to prevent recurring issues
• Analyze application logs, debug .NET code, and implement fixes or enhancements for improved performance and reliability
• Collaborate closely with development, infrastructure, and business teams to ensure rapid incident resolution and clear, consistent communication
• Create and maintain detailed technical documentation, operational runbooks, and support procedures to streamline ongoing maintenance and knowledge transfer

• Competitive compensation package tailored to industry standards
• Comprehensive benefits including medical, dental, vision, and additional wellness programs
• Access to an Employee Stock Ownership Program (ESOP)
• Dedicated engagement manager committed to your career growth and success
• Recognition as part of a team awarded "Best of Staffing Client and Talent" for multiple consecutive years

• Professional experience with .NET, C#, and ASP.NET Core within enterprise environments
• Demonstrated ability to troubleshoot and debug .NET applications in a live production environment
• Experience working with incident management processes, conducting root-cause analysis, and following best practices for problem resolution
• Proficiency in analyzing application logs and identifying recurring patterns contributing to system defects or outages
• Strong communication skills, with the ability to interact effectively with both technical and business stakeholders

• Detail-oriented and analytical, with a passion for resolving technical challenges
• A natural collaborator who thrives in cross-functional teams and values clear communication
• Adaptable and resourceful when facing complex production issues
• Committed to continuous improvement and proactive problem prevention
• Motivated to maintain high system uptime and deliver consistent end-user satisfaction

• Join an organization with over 25 years of proven industry experience
• Opportunity to work with high-visibility, mission-critical systems in a well-established corporate environment
• Supportive workplace culture with an emphasis on professional development…