Project Manager; In-Training

Project Manager (In-Training)

Champion Windows & Home Exteriors invites you to apply for the Project Manager (In-Training) role.

As a Project/Production Manager (In-Training), you will lead, monitor, coach, and hold your division team accountable in the successful execution and attainment of our operational goals—including customer experience, revenue, cost of goods, accounts receivable, product service, and recruiting—within our core exterior home improvement products: windows, sunrooms, doors, and siding. The division team under your responsibility includes, but is not limited to, Installation Supervisors, Service/Measure Technicians, Production Specialists, and Employee and Sub Contractor Installers.

This role requires early starting times and may include occasional Saturdays.

• Highly competitive pay (quarterly bonuses)
• Robust benefit package—full-time W‑2 position, health, dental and disability insurance, flexible spending account, 401(k), paid vacation, holidays, and more
• Culture focused—community involvement, employee incentives/rewards, and more
• Company provided truck, tools, gas card & phone allowance
• Opportunity to grow in a national 60‑year‑old company that designs, builds, installs, and guarantees its products

• Monitor and manage key business reports, dashboards, and KPIs—including Uninstall Reporting, AR, WIP, COGs, Service Reporting, Stage Payments, and Cycle Times—and execute and maintain company policies and procedures.
• Proactively manage customer satisfaction and resolve concerns. Provide regular and systematic updates—sales/measure to product ordered/received/time to schedule, product service, and post‑installation follow‑up—and respond within 24 hours to all customer inquiries, assigned tasks, emails, and phone calls. Personally visit customers with Guild Quality/BBB/AG complaints and resolve issues quickly with input and approval from the Regional Manager or Regional Operations Manager.
• Monitor and manage COGs, inventory, accruals, job costing, invoicing, and big‑box store purchases. Verify labor and material costs for employees and subcontractors to achieve division profitability expectations.
• Coach and foster teamwork, accountability, and trust within the operations team; build positive collaboration among operations, sales, and centralized teams; recognize employee excellence; celebrate goal achievements; identify underperformers, hold them accountable, and implement training as required.
• Maintain division capacity, forecasting, revenue, and service. Ensure staffing and training to achieve measurement, installation and service requirements and objectives. Accurately forecast by timely ordering, scheduling, updating system information, warehouse inventory, and managing factory ship dates. Follow company installation revenue policies to achieve 100% completion, 100% payment, COC received, and customer post‑installation communication.

• Associate’s degree in a related field or equivalent experience
• 2–5 years of relevant experience, preferably in the construction/remodeling industry
• Ability to supervise and train others and create and organize schedules
• Creative and practical problem‑solving and critical‑thinking skills
• Excellent written and verbal communication skills
• Computer software competencies (MS Office 365)
• Valid driver’s license and clean driving record

Champion’s dedication to customer satisfaction, product innovation, and quality manufacturing is the driving force behind our success and growth. Founded in 1953, Champion has expanded nationwide, supported by professional sales, installation, and service teams.

We offer a competitive compensation package that includes medical, dental, vision, and disability coverage; 401(k); flex spending account; a company truck; and more.

Champion Window is an Equal Employment Opportunity Employer.

If you need assistance with completing the online application due to a disability, please contact Champion Window.

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Champion Window is an Equal Employment Opportunity Employer.