New Home Sales Assistant

Strong communicator and attentive listener with a positive attitude and customer-focused mindset

Comfortable talking with customers and building relationships

Eager to learn a sales support role and evolve into a leadership role

Coachable with a strong work ethic

Career-minded and growth-oriented

Ability to quickly learn new information, retain knowledge, and apply thoughtful, critical thinking in daily tasks

Ability to overcome objections, confidently communicate value, and meet clients wherever they are in the new home buying process

Sales or customer service experience is helpful but not required —
attitude, professionalism, and willingness to learn are most important.

This position is intentionally structured as a career advancement role
. Based on performance, learning ability, and successful application of the systems and training provided by James Monroe Homes, assistants may advance into a New Home Sales Consultant position with unlimited income potential
.

James Monroe Homes is a respected, fast-growing home builder based in Lexington, Kentucky. With a reputation built on integrity, innovation, and exceptional customer care, we are proud to offer modern, energy-efficient homes tailored to today’s families. Our exclusive Build With Confidence Guarantee ensures peace of mind through every step of the process.

We value integrity, quality of life, and a deep understanding of how families live. These principles are ingrained into the design, construction, and customer service of every home we deliver. Our team is passionate about our mission, dedicated to excellence, and committed to the financial success of both our customers and our company. If you are driven, coachable, and thrive in a fast-paced environment—we invite you to join us.

James Monroe Homes is seeking a motivated, organized, and people-oriented New Home Sales Assistant to support our Sales Team while learning the new home construction sales business from the ground up.

This role is designed as a development pathway into a James Monroe Homes New Home Sales Consultant position. You will work directly alongside our Sales Consultants, gaining hands-on experience in customer interactions, lead management, community operations, and the homebuilding process, while participating in structured training and ongoing professional development designed to support your growth into a successful sales career.

If you are driven, coachable, and eager to build a long-term career in sales, this position provides structured learning and real-world experience with an established and growing home builder.

• Serve as the first point of contact for incoming buyer inquiries
• Respond to and nurture leads through phone, email, and CRM communication
• Assist Sales Consultants with appointments, showings, and follow-up
• Help manage client communication throughout the homebuilding process
• Maintain accurate records and daily activity updates in our CRM (LASSO)
• Support model home operations and community presentation standards
• Assist with administrative and sales support tasks as needed
• Learn James Monroe Homes products, systems, and sales processes

• New construction sales fundamentals
• Lead qualification and customer discovery
• Appointment setting and sales pipeline management
• CRM and sales systems used by professional homebuilders
• The homebuilding and contract-to-closing process
• Effective communication with buyers, agents, and construction teams

Full-time, five-day workweek (including weekends), based between our main office in Lexington and our beautifully appointed model homes across our communities.

• Hands-on mentorship from experienced…