Regional Client Services Manager; Program Manager), Outbound Sales

Kentucky makers build things. We help them thrive.

Kentucky builds vehicles, appliances, aerospace components, bourbon, and thousands of products most people never see. Behind every one of those plants is a leadership team juggling throughput, people, quality, and growth, often all in the same week. KY-MEP exists to solve those problems. Over the past five years, our work has produced more than $717 million in measurable impact for Kentucky manufacturers, through cost savings, new investment, and sales growth.

We’re looking for a Regional Client Services Manager to take that impact to more people and the plants they work in.

This is a field sales role. Working with our team, you’ll find the companies, earn the meeting, figure out what’s really holding them back, and close the agreement that fixes it.

Open doors. Own a defined regional territory and prospect it by phone, email, events, and plant visits. Build and work a pipeline of manufacturers, from 20-person job shops to multi-site operations, and keep it moving.

Diagnose before you prescribe. Walk the floor, ask challenging questions, and talk with everyone from the front line leaders to the CEO. Use what you see and hear to pinpoint the problems worth solving in four areas: workforce and leadership, operational efficiency, growth and innovation, and automation.

Write the solution and close it. Turn your findings into tailored scopes of work and proposals. Then carry them through to a signed agreement.

Make sure it delivers. Coordinate with KY-MEP specialists and partners on each project, follow up to keep it on track, and turn first projects into long-term client relationships.

Run your business. Track your KPIs in Salesforce. Direct student workers who support your outreach. Work with UofL departments, program directors, and statewide partners to expand KY-MEP’s reach.

• In your first 90 days, you know your target accounts and have walked a steady stream of plant floors. Your first proposals are out.
• In your first year, you’ve built a pipeline yourself, closed new business, and earned a reputation as the person manufacturers call when something isn’t working.
• Over time, you’ve built a book of repeat clients whose results become the success stories we tell.

• Would rather be in a plant than in a conference room.
• Pick up the phone without being told, and treat "not right now" as information, not rejection.
• Know manufacturing well enough to earn credibility in your first ten minutes on the floor.
• Measure a good week in meetings booked, proposals sent, and agreements signed.
• Know your region’s manufacturers, or want to know every one of them.
• Can switch from a CFO conversation to a shift-supervisor conversation without missing a beat.

• Proposal Writing:
  Develop comprehensive scope of work based on client reviews, observations, and discussions to deliver custom tailored KY-MEP solutions.
• Growth Orientation:
  Identify, evaluate, and implement expansion activities aligned with KY-MEP's focus on innovation and sustainable revenue growth.
• Continuous Improvement:
  Uncover and eliminate non-value-added activities from operations, leveraging proven and innovative approaches to enhance results.
• Self-Motivation:
  Maintain organization, attention to detail, and task focus to independently drive KY-MEP's mission of empowering manufacturers.
• Project Management:
  Organize tasks, delegate responsibilities, and follow up to ensure successful implementation of consulting and training programs.
• Analytical
  
  Skills:
  
  Evaluate data and information to develop optimal solutions for manufacturing challenges in growth, automation, workforce, and operations.
• Team Orientation:
  Collaborate by…