Employee Relations Specialist - Senior

Job Description

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website

We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, set the correct expectation and thus become an accelerator in the mutual growth of the individual and the organization as well.

Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.

The Employee Relations Specialist will act as the central point of contact for employee relation issues and concerns. The Specialist will serve as a subject matter expert in employee relations, coach and advise people managers on progressive discipline, and ensure a consistent and aligned approach when managing employee relations across the business. The Specialist will work with HRBPs, senior management, and client legal and compliance departments on complex employee relations issues, maintain a positive ER environment, and identify employee relations trends for reporting to HRBPs and senior management.

• 35% – Gather information and prepare documentation associated with employee relations issues; work with people managers to prepare progressive discipline documentation; conduct fact-finding interviews and investigations; work with legal counsel and compliance as needed.
• 35% – Provide expert advice, coaching, and assistance to management on an array of employee conduct and performance issues and grievances; keep HRBPs informed of status, recommendations, and diagnosis of trends; participate in progressive discipline meetings to ensure clarity of message delivered to employees.
• 15% – Interpret findings from investigations, create strategies to resolve issues, and keep managers informed of commitments and progress of individual cases; update HRBPs on status of ER cases.
• 15% – Contribute to ER best practice education and policy development; provide counsel and guidance to managers and employees regarding HR policies, procedures, and practices.

• Bachelor’s degree required; qualification in Human Resource Management is preferred.
• Minimum of 5 years experience in HR/Employee Relations.
• Experience with Employee Relations in a diverse environment (exempt and nonexempt workforce).
• Must possess thorough knowledge of Federal and California laws and skill in applying fundamental HR laws, principles, practices, methods, and techniques for providing advisory services on management-employee relations support that include discipline, appeals, grievances, performance-based actions, and unfair labor practice charges.
• Familiarity with HR Shared Services, HRIS systems, processes and policies.
• Strong knowledge of SAP, MS Word, Excel, PowerPoint and Outlook.

• Ability to work in a fast paced and matrixed environment with demonstrated ability to juggle multiple competing tasks and demands with appropriate sense of urgency.
• Fast learner and flexible attitude.
• Strong business acumen by developing understanding of client’s business and seeing how role and function relate to client’s business objectives.
• Strong client/customer focus, coupled with a collaborative style.
• Ability to handle confidential materials/issues, employee files, salary information, organizational change, grievances, and performance reviews.
• Strong attention to detail in composing and proofing materials, establishing priorities, scheduling and meeting deadlines.
• Ability to interact and communicate well with individuals at all levels of the organization and across cultures, including handling difficult conversations.
• Ability to build authentic relationships by making oneself available to others and listening to and respecting the perspectives and opinions of others.
• Excellent writing skills for drafting correspondence such as disciplinary/adverse and performance-based action letters.
• Ability to work independently, take initiative and complete tasks to deadlines.
• Ability to coach employees and management through complex, difficult, and emotional issues.
• Demonstrated ability to resolve problems or issues by gathering and assessing information, taking advice, and using judgment consistent with policies, procedures, and regulations.

Thanks & Regards,

Technical Clinical Pharma Recruiter

10 Exchange Place, Suite 1820,

Jersey City, NJ - 07302

Tel:  Ext 7432

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