Product Operations Coordinator

Product Operations Coordinator page is loaded## Product Operations Coordinator locations:
United States of America - Massachusetts - Lexington time type:
Full time posted on:
Posted Todayjob requisition :
R6134
** Product Operations Coordinator
**** Unlock Growth, Drive Excellence:
Become the Bridge Between Product and Performance at Mimecast.
** Mimecast is a dynamic force in Cybersecurity and Human Risk Management, trusted by organizations worldwide to protect their data. As a Product Operations Coordinator, you’ll play a vital role at the intersection of product, engineering, and go-to-market teams, ensuring our solutions deliver value at every step. If you thrive on organization, teamwork, and making a tangible impact, this is your launchpad.“At

Mimecast, our people make the difference. Here’s what they have to say:  *"Joining the Product Operations team gave me unparalleled exposure to the heart of our product strategy. The collaboration and learning never stop."**"We’re looking for someone who’s ready to jump in, connect the dots, and help turn vision into reality. Here, your curiosity and drive will shape how we deliver products that matter.

Every day brings new challenges, and with our collaborative culture, you’re never tackling them alone." - Agnieszka Golding, Director – Technical Program Management
**
* What You’ll Do:

**
* ** Drive Operational Excellence Across Product & Engineering:
** Coordinate end-to-end product development workflows, ensuring seamless collaboration between cross-functional teams. Support regular reporting processes to guarantee data accuracy and consistency and manage operational documentation to keep everyone aligned.
* ** Champion Process Improvement:
** Proactively identify operational bottlenecks and inefficiencies. Develop and implement strategies to streamline workflows, eliminate obstacles, and enhance overall productivity across the product lifecycle.
* ** Enable Tools & Best Practices:
** Act as the go-to expert for project management and collaboration tools (e.g., Jira, Confluence, Excel, PPT, Adobe). Promote tool and templates adoption, provide guidance, and ensure teams are leveraging the right resources to maximize efficiency.
* ** Own Documentation & Training:
** Maintain up-to-date product and process documentation, ensuring all materials are accurate, clear, and reflect the latest changes. Regularly review and update process documentation to keep it relevant and useful for the team, supporting smooth onboarding and ongoing training efforts.
* ** Support Product and Program Managers:
** Partner closely with Product Managers and Program Managers to ensure smooth roadmap creation and management. Provide operational support, gather and organize key data, and help remove obstacles so they can focus on strategic priorities and delivering value to customers
** What You’ll Bring:
*** Excellent organizational and time management skills
* Strong written and verbal communication abilities
* Proficiency with project management and collaboration tools (such as Jira, Confluence, Excel, PPT, Adobe)
* Comfort using AI-powered productivity tools for research, document drafting, workflow automation, or data analysis
* Analytical mindset with competency in data collection, analysis and reporting
* Ability to manage multiple priorities and adapt to dynamic environments
* Interest in technology and eagerness to learn about cybersecurity products
* Bachelor’s degree in a related field or equivalent experience is advantageous

At Mimecast, you join a diverse, passionate team committed to cybersecurity excellence. Our Product Operations group is known for its supportive culture, collaborative spirit, and a strong track record of internal mobility.

You’ll enjoy a competitive salary, robust benefits, and access to development programs tailored to your growth. We celebrate achievements, champion innovation, and support your well-being—because thriving people build extraordinary products.
** Career Growth Opportunities
** This is more than a coordinator role—it’s a springboard. Previous team members have moved into Product Management, Program Management, and Operational Leadership roles. You’ll build…