Secret-Cleared Service Desk Team Lead — Lead & Elevate IT

A technology services provider is seeking a Service Desk Team Lead with an active Secret clearance to manage a team of service desk engineers in Lexington. The role involves ensuring exceptional customer service, supervising daily operations, and achieving service level agreements. The ideal candidate will have a BS in a related field, at least seven years of IT experience including three years in management, and strong communication skills.

This is a full-time position offering a supportive work environment with opportunities for growth.
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