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Campus IT Help Desk Manager: Lead

Job in Lexington, Middlesex County, Massachusetts, 02173, USA
Listing for: Seattle Pacific University
Full Time position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator, IT Project Manager
Salary/Wage Range or Industry Benchmark: 45000 - 52000 USD Yearly USD 45000.00 52000.00 YEAR
Job Description & How to Apply Below
Position: Campus IT Help Desk Manager: Lead & Improve Support

Seattle Pacific University is seeking a technically skilled Help Desk Manager to lead the on-campus IT Support Desk. This role oversees services for students, faculty, and staff, supervising a team of 10+ student employees, and collaborating with the Director of Technology Support Services to improve processes and service delivery.

The successful candidate will combine strong technical troubleshooting with a commitment to excellent customer service, continuous improvement, and responsible

Join us at Seattle Pacific University as our next Campus IT Help Desk Manager:
Lead & Improve Support in Lexington, MA, United States.

We are currently recruiting a Campus IT Help Desk Manager:
Lead & Improve Support for our team in Lexington, MA, United States.

This is an excellent opportunity to take on the Campus IT Help Desk Manager:
Lead & Improve Support role at Seattle Pacific University.

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