Residential Supervisor
Listed on 2025-12-23
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Management
Healthcare Management, Program / Project Manager
An Official website of the Commonwealth of Massachusetts
Job Description - Residential Supervisor I (250007HT)
Job Description
Description
This position is located in Lexington.The Residential Supervisor I is responsible for a wide variety of functions and tasks in assigned group homes operated by Northeast Residential Services. The Residential Supervisor will maintain a clean, safe and healthy environment, ensure the provision of appropriate services as indicated in residents’ Individual Service Plans, and have general responsibility for the day-to-day supervision of all assigned staff (including the flexibility to supervise all three work shifts as needed) and residents within their assigned residence under the direction of the Residential Services Director.
Detailed Statement of Duties and Responsibilities- Ensure compliance with all applicable DDS regulations as well as all NRS policies and procedures by managing the general operation and maintenance of the home and equipment for the provision of quality services to the residents and their families.
- Makes recommendations to the Residential Services Director for hiring, disciplinary action, training, supervising and evaluating staff for the purpose of providing an optimal home and learning environment for the residents. This also includes compliance with all DPH regulations in providing Medication Administration Program oversight within the home.
- Ensure the provision of the appropriate services and a quality home life for each resident by supervising the implementation of all aspects of the Individual Service Plan through the effective utilization of available resources both in the home and within the community.
- Supervise all assigned staff on the provision of services to ensure a safe, clean, healthy and home like environment. Ensure all staff are well trained in all aspects of the residents care in compliance with all DDS regulations as well as NRS policies and procedures.
- Ensure compliance with all DDS Regulations as well as NRS policies and procedures for the effective management and safeguarding of all individual and agency funds.
- The Residential Supervisor monitors the expenditure and documentation of the resident’s funds which are kept within the home. This also is to include working with the Residential Services Director to effectively manage all assigned budgets and ensure that spending is maintained within allocated amounts.
- The Residential Supervisor will also ensure that the weekly payroll is submitted accurately and within the required timelines.
- Ensure that regular and effective communication is maintained with all stakeholders of the assigned home which includes all assigned staff, residents, family members, guardians, clinical staff, Service Coordinator and the Residential Services Director. This also includes using all available data in the managing of the home and generating data including the submission of HCSIS reports within the required timelines as outlined in NRS policies and procedures.
- Knowledge of the fundamental types and problems of mental health disorders and developmental disabilities.
- Knowledge of the principles and practices of interviewing.
- Ability to:
Supervise, plan, and assign work according to the nature of the job to be accomplished;
Assess the capabilities of subordinates and available resources; control work through periodic reviews and/or evaluations; determine subordinates training needs and provide or arrange for such training. - Motivate subordinates to work effectively.
- Determine the need for disciplinary action and either recommend or initiate disciplinary action.
Days off:
Sun/Mon
The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.
Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Minimum Entrance RequirementsAt least (A) three (3) years of full-time, or equivalent part-time, experience in counseling, guidance, teaching, or therapeutic services for individuals with developmental disabilities and/or chronic mental illness, of which at least (B) one (1) year must have been in either a supervisory or leadership capacity, or (C) any equivalent combination of the required experience and substitutions.
Substitutions- A Bachelor's degree in social work, rehabilitation,…
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