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IT Project Manager

Senior Service Desk Team Lead - Secret Clearance

Job in Lexington, Middlesex County, Massachusetts, 02173, USA
Listing for: Red River
Full Time position
Listed on 2026-01-02
Job specializations:
  • Management
    IT Project Manager
  • IT/Tech
    IT Project Manager
Job Description & How to Apply Below
A premier managed services provider is seeking a Team Lead who holds an active secret clearance to oversee its Service Desk operations. Responsibilities include guiding a team of service desk engineers, improving service level agreements, and mentoring staff. The ideal candidate will have a BS in a related field, strong IT and management experience, and a collaborative mindset. The role requires onsite presence in Lexington, Massachusetts and emphasizes customer service excellence.
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Position Requirements
10+ Years work experience
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