QC Scheduler

About the role:

As the QC Scheduler you will report to the Head of Quality Control Laboratory Services and maintain the central Quality Control schedule for Lexington laboratories. You may lead cross-functional project work. This role serves as the QC-focused central scheduler for the future Quality Control (QC) scheduling process, providing cross-laboratory visibility to QC workload, sample demand, assay timing, analyst and instrument constraints, schedule adherence, turnaround-time performance, capacity utilization, execution risks, GMP readiness impacts, and testing priorities.

You will also act as a business process owner for the SmartQC system.

• Develop, maintain, and govern the central QC schedule as the site’s central schedule for baseline planning across the six functional QC laboratories in scope.
• Plan and schedule Quality Control testing to support patient demand, product release, stability, raw materials, validation, manufacturing, and changing business priorities.
• Coordinate QC schedule inputs across the six functional laboratories in scope: HPLC, Biochemistry, Cell Biology, Microbiology, Raw Materials, and Sample Control, recognizing that implementation depth may vary by lab depending on upstream process readiness and feasible planning horizon.
• Partner with QC operations and laboratory subject-matter experts (SMEs) to understand testing execution needs, method or equipment constraints, reagent and material readiness, lab housekeeping or readiness impacts, and other operational factors that may affect schedule feasibility.
• Report QC scheduling metrics for schedule adherence, turnaround time adherence, turnaround time risk, backlog, capacity utilization, cycle-time assumptions, process performance, and continuous improvement opportunities at the individual lab and collective cross-lab levels.
• Use QC data review, data trending, backlog, schedule adherence, and testing-cycle information to identify risks, support operational excellence, and recommend improvements to schedule assumptions, standard work, and cross-lab flow.
• Coordinate with Sample Control, Manufacturing, Planning, Warehouse Operations, and QC labs to confirm sample availability, priority changes, readiness gaps, and testing constraints that could affect the central QC schedule.
• Translate manufacturing demand, release needs, stability pulls, raw material requirements, and non-routine requests into QC schedule assumptions, testing priorities, and scenario plans.
• Respond to and support QC schedule change requirements and scenario planning, including manufacturing schedule changes, expedited testing, invalid or repeat testing, equipment downtime, analyst constraints, and sample readiness shifts.
• Maintain QC scheduling master data, including product, testing, resource, priority, and turnaround-time information.
• Coordinate scheduled data refreshes by querying or obtaining exports from SAP, Lab Ware LIMS, MODA, Veeva/V8, Databricks, and other approved sources, then uploading or reconciling data into the Smartsheet scheduling engine.
• Maintain manual Smartsheet configuration inputs, including analyst qualification, analyst availability, equipment assignment, recurring task lists, controls re-evaluation, assay step templates, cycle-time, test prerequisites, priority rules, turnaround time rules, planning horizons, thresholds, and related scheduling settings.
• Review scheduling engine outputs, including per-lab schedule sheets, schedule boards, unified cross-lab schedule reports, KPI dashboards, and alerts for turnaround time at-risk items, overdue work, reference standard expiry, scheduling conflicts, and review-step independence flags.
• Work with lab managers and SMEs to apply, document, and communicate manual…