Shelter Director

DUTIES AND RESPONSIBILITIES Program

• Meet with guests enrolled in the Personal Resilience Program (PRP) program a minimum of one time per week in order to monitor and encourage their progress as follows:
  - Provide Christ-centered counsel that supports their recovery
• Confirm their fulfillment of each program phase requirement
• Refer them to (and) assist them in contacting appropriate area agencies and organizations with which Crossroads partners
• Provide a thorough orientation to each guest who desires to enroll in the 4-Phase PRP Recovery and Long-term Living Program
• Oversee Crossroads Med monitoring program. Report med related concerns to supervisor immediately.
• Engage in teamwork with guests and Case Management team to determine each guest’s length of stay according to their efforts to succeed in their program and their current situation
• Teach PRP classes
• Be able to communicate pertinent information concerning each guest’s welfare, progress, and status of stay to Case Management team, and partnering agencies
• Lead current guests from a Christian perspective, empowering them to affect needed change in their lives and encouraging them to grow in their relationship with Christ
  • Identify gaps in services, and work with your supervisor to cultivate programs or services to fill these gaps
  • Work with Executive Staff to develop goals for Crossroads’ 4-Phase transitional living program
  • A willingness to be on call as scheduled
  • Coordinate guest drug and alcohol testing as needed
• Develop and maintain professional relationships with local agencies and organizations. Be familiar with their services in order to make informed referrals
• Attend case manager network meetings on a regular basis
• Log and file program records neatly and properly, keeping guest information secure at all times
• Collect and record all guest program fees
  • Work with Executive Staff to compile information for grant compliance and other reporting needs
  • Report maintenance concerns to supervisor
  • Other duties as assigned

• Coordinate work schedules for security staff
• Oversee requested PTO and Sick leave for security staff
• Work with Associate Executive Director to address security team personnel issues and determine staff disciplinary actions when needed