Pharmacy Technician

Position Title

Pharmacy Technician – Hourly – Various Clinics – Reports to Pharmacist – Direct Reports:
None

Under the direct supervision of the pharmacist on duty, this position is responsible for timely and accurate interpretation and processing of prescriptions presented by patients; ensuring pharmacy supplies are stocked; maintaining organization and cleanliness of the workstation; and maintaining confidentiality pertaining to PHI (Patient Health Information) by following HIPAA guidelines.

• Must be able to sit, stand, and walk for long periods and read and understand the English language.
• Maintain confidentiality of records and effectively communicate with all levels of personnel.
• Work independently with minimal supervision and manage multiple changing priorities.
• Demonstrate excellent organizational, problem‑solving, and critical‑thinking skills.
• Interact with individuals of all cultures and levels of authority and function as part of a team.
• Possess excellent attention to detail.

At least one year of retail pharmacy experience.

• Proficient use of Microsoft Office applications such as Word, Excel, and Outlook.
• Excellent organizational skills.

• Familiarity with pharmacy software programs necessary to execute daily tasks.
• Prior FQHC or public health experience.

High School Diploma or GED certificate required.

• National certification preferred from Pharmacy Technician Certification Board (PTCB).
• Pharmacy technician registration with North Carolina Board of Pharmacy (NCBOP).

• Obtain information to help fill prescriptions.
• Count medications and measure out amounts to ensure customers receive exactly what their doctors have prescribed.
• Mix and prepare medications.
• Package prescriptions for customers, ensuring they are labeled correctly with dosage information.
• Process retail transactions and handle money.
• Process insurance claims as part of filling a prescription.
• Understand and maintain patient confidentiality.
• Perform accurate cash management/transaction procedures or refer customers appropriately.
• Participate in pharmacy QI initiative.
• Perform other duties as assigned.

• Patient First – An approach to care that holds primary, the well‑being and desires of the patient.
• Build Not Blame – Focusing first on finding fault with the process rather than the person.
• Integrity and Honesty – Fostering an acceptance of openness, honesty, and fairness in words, deeds, and the judicious use of organizational resources for both internal and external customers.
• Cooperation and Flexibility – Believing that we function as part of an interdependent team with shared gains or losses, committing to assist whenever possible beyond the prerequisite job description.
• Culturally Sensitive – Working toward increasing one’s ability to understand, communicate with, effectively interact and care for people across cultures, while having an acute awareness of one’s own culture.