Medical Assistant Family Medicine

Medical Assistant – Family Medicine

Department: 01120 WFBMG Wake Forest Health Network:
Lexington – Family Medicine

Status: Full Time

Hours per Week: 40 (Monday to Friday, 8:00am – 5:00pm)

Pay Range: $21.45 – $32.20

Sign‑On Eligible: Yes

• Prepares and rooms the patient for exam by obtaining vital signs and gathering, documenting, and updating pertinent health information (e.g., chief complaint, allergies, medications). Monitors and completes Clinical Integration/Quality Improvement measures with notification to clinician for opportunities within scope.
• Performs laboratory procedures (e.g., strep test, wound culture, specimen collection) using principles of aseptic technique and standard precautions.
• Assists the Physician or Advanced Practice Professional with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, colposcopy.
• Administers routine medications under Physician or APP orders or approved standing orders, which may include immunizations, antibiotics, vitamins, topical agents.
• Follows up with necessary procedure or test requests, pre-approved care algorithms, new appointment times, and referrals. Refers questions to Registered Nurses and Physician/APC per scope guidelines and relays information back to patient.
• Communicates with Physician/APP and other team members to ensure smooth clinic flow, adjusting as necessary, and communicates accurate timely information to the patient.
• May perform basic and advanced clinical support tasks or skills based on specialty and competencies, such as removal of sutures and staples, laboratory procedures (throat/nose culture, drug screen), phlebotomy, EKG, spirometry, Holter monitor, prescription refills using protocols under supervision.
• Must demonstrate knowledge and skills necessary to provide age‑appropriate care, and interpret data to identify each patient’s needs.

• BLS for Healthcare Providers (American Heart Association) required
• Current Medical Assistant certification from one of: CMA (AAMA), CCMA (NHA), NCMA (NCCT), RMA (AMT), RMA (American Allied Health), NCMSMA (NHCWA), NRCMA (NAHP), NRMA (NRMA)

• High School Diploma or GED;
  Associate’s Degree in Medical Assisting preferred.
• Graduation from an accredited Medical Assistant program.

• 1 year experience preferred.

• Perform routine and complex technical skills within scope after competency demonstration.
• Excellent communication and interpersonal skills; rapport with patients, team, physicians.
• Proficient computer skills; navigation within Windows OS, EMR, email.
• Customer service skills to support positive patient experience.

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, reach.
• Lift up to 35 lbs without assistance; heavier patient lifts require equipment and support.
• Must have functional speech, vision, hearing, and touch with fine-hand manipulation abilities.
• Exposed to mechanical, electrical, chemical, blood and body fluids hazards; protective clothing required.
• Operate equipment necessary to perform duties.

Compensation:

• Base within listed range; premium pay such as shift, on call.
• Incentive pay for select positions.
• Annual performance-based increases.

Benefits:

• Paid Time Off, Medical, Dental, Vision, Life, Short- and Long-Term Disability.
• Flexible Spending Accounts.
• Family benefits: adoption assistance, paid parental leave.
• Defined contribution retirement plan with employer match.
• Educational Assistance Program.

Advocate Health is the third‑largest nonprofit integrated health system, created from the combination of Advocate Aurora Health and Atrium Health. It provides care under the names Advocate Health Care in Illinois;
Atrium Health in the Carolinas, Georgia, and Alabama; and Aurora Health Care in Wisconsin. Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics, and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs.

Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the largest graduate medical education programs in the U.S.

Entry level

Full‑time

Health Care Provider

Hospitals and Health Care