Commercial Parts Pro Store

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. Responsible for profitable growth of the commercial business via customer retention and growth, partnering with GM to manage Team Members. Requires expert knowledge of automotive systems and parts, ability to source from multiple channels and direct drivers to ensure timely and accurate delivery. Full‑time position.

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal and store sales goals and service objectives
• Provide day‑to‑day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.)
• Strong communication in English (Spanish a plus); build relationships with customers, peers and management
• Ability to read and interpret safety rules, operating instructions, parts catalogs, and procedure manuals; write simple correspondence
• Execute written, oral or diagram instruction
• Success on Parts Knowledge Assessment
• Basic math accuracy: addition, subtraction, multiplication, division with whole numbers and decimals
• Proficiency with Microsoft Word and Excel
• Strong organizational skills
• Understanding of commercial profitability concepts, market opportunities, and customer prioritization
• Availability to work assorted days, evenings, and weekends as needed

• Minimum of 3 years automotive parts experience
• Proven sales ability in customer transaction fulfillment
• Formal or informal experience leading teams, supervising daily tasks, and achieving goals

High school diploma or GED.

ASE certification preferred but not required.

Work predominantly indoors; occasional outdoor exposure. Requires walking, standing, handling up to 100 lbs, reaching, bending, speaking, and hearing. Exposure to moving mechanical parts, chemicals, electrical shock, and moderate noise.

All employees must be able to establish and maintain a positive working relationship with every individual. Position may require use of customer service software and Sales and Parts POS systems.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran or basis of disability or any other protected class.