Bojangles General Manager; Gerente General - Lexington, NC

Address: 1704 Cotton Grove Rd, Lexington, NC 27292, USA

Compensation: $57,000.00 – $70,000.00 per year

General Managers lead their teams in providing our guests with the most exceptional experience in Southern Hospitality. They develop and lead a team that drives traffic, sales, and profitability by maintaining a customer‑centric culture and ensuring an outstanding guest and employee experience.

• Actively seek growth opportunities or assignments for development.
• Communicate effectively and timely with all guests (internal and external).
• Takes an active role with all new team members.
• Serve as a subject‑matter expert and adhere to all systems and processes.
• Effectively demonstrate our Cultural Principles in every interaction.

• Act as a subject‑matter expert; adhere to all systems and processes including BoFood and BoLabor.
• Uphold standards and take corrective action when they are not met.
• Empower team members to maintain WOW guest service with every interaction.
• Reduce R&M through proper manager walks, process execution, and timely escalation of opportunities when applicable.
• Engage and foster external community relationships to include recruitment and sales growth (e.g., digital platforms and catering).

• Increase same‑store growth through sales and guest counts.
• Understand the restaurant’s P&L results.
• Understand how quality, service, and cleanliness impact sales.
• Actively participate in inventory management.
• Demonstrate and uphold all safety and security standards.
• Engage in all LTO throughout the LTO life cycle, including training and POP by deadlines.

• Minimum of 3 years’ management experience.
• 18 years or older.
• Able to read, write, and speak English.
• Must possess a valid driver’s license and reliable transportation.
• Available to work any shift, 7 days a week, with a required 50‑hour work week.
• Prior supervisory experience with a coaching mindset.
• Previous onboarding experience with employees at all levels.
• Prior Microsoft Office experience.
• Prior cash handling and bank deposit experience.
• Ability to multi‑task and lead teams in a fast‑paced environment.
• Ability to bend, stand, kneel, and lift 25+ lbs frequently.

• 401(k) with matching.
• Dental insurance.
• Employee discounts.
• Health insurance.
• Paid time off.
• Paid training.
• Vision insurance.

People with a criminal record are encouraged to apply. Bojangles Restaurants Inc. is a Fair Chance, Equal Employment Opportunity, and affirmative action employer.

“It’s Bo Time” no es simplemente una frase, es también un estilo de vida! Nosotros estamos comprometidos en hacer lo mejor para cada uno de nosotros y también en ofrecer la mejor experiencia a nuestros clientes.

• Horarios FLEXIBLES: mañana, tarde, fines de semana.
• PAGO SEMANAL y Programa de Bonificación Mensual.
• Programas gratuitos e ilimitados de telemedicina y salud mental virtual.
• Seguro de salud de bajo costo, planes dentales y de visión, incluida la ortodoncia (planes HSA y PPO disponibles).
• Tiempo de vacaciones pagadas.
• Comidas Gratis.
• Oportunidades de liderazgo y desarrollo profesional.

Los Gerentes Generales lideran sus equipos para brindar a nuestros huéspedes la experiencia más excepcional en la hospitalidad del sur. Desarrollan y lideran un equipo que impulsa el tráfico, las ventas y la rentabilidad en nuestros restaurantes, manteniendo una cultura centrada en el cliente y garantizando una experiencia excepcional para huéspedes y empleados.

• Buscar activamente oportunidades de crecimiento o tareas para el desarrollo.
• Se comunica de manera efectiva y oportuna con todos los huéspedes (internos y externos).
• Toma un papel activo con todos los nuevos miembros del equipo.
• Experto en la materia y adherencia a todos los sistemas y procesos.
• Demuestra efectivamente nuestros Principios Culturales en cada interacción.

• Experto en la materia y cumplimiento de todos los sistemas y procesos para incluir BoFood y BoLabor.
• Mantiene los estándares y toma medidas correctivas cuando no se cumplen los estándares.
• Permite a los…