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Customer Service Associate

Job in Lexington, Davidson County, North Carolina, 27292, USA
Listing for: Walgreens
Full Time position
Listed on 2026-01-01
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 15 - 17.5 USD Hourly USD 15.00 17.50 HOUR
Job Description & How to Apply Below

Customer Service Associate – Walgreens

Apply for the Customer Service Associate role at Walgreens.

Base pay range: $15.00/hr – $17.50/hr.

Responsibilities
  • Model and deliver a distinctive and delightful customer experience.
  • Register sales on the assigned cash register and provide courteous, fair, friendly, and efficient checkout service.
  • Engage customers and patients by greeting them and offering assistance with products and services; resolve customer issues and answer questions to ensure a positive experience.
  • Share and model customer service best practices with all team members, including interpersonal habits and Walgreens service traits.
  • Provide customer service in the photo area and other designated areas of the store.
  • Recommend items for sale, including trade‑ups and companion items.
  • Process returns, voids, rain checks, refunds, exchanges, and other transactions.
  • Keep counters and shelves clean, well merchandised, and maintain inventory records.
  • Implement asset protection procedures to minimize profit loss.
  • Ensure compliance with state and local laws regarding regulated products.
  • Construct and maintain displays, including promotional, seasonal, and sale materials.
  • Assist with separation of food items, stock rotation, and other merchandising duties.
  • Assist with exterior and interior maintenance of store condition and appearance.
  • Deliver web pick‑up orders (Picture Care Plus) to customers at the store.
  • Perform special assignments and other tasks as directed.
Training & Personal Development
  • Attend training and complete PPLs requested by management.
Basic Qualifications
  • Fluent in reading, writing, and speaking English (except in Puerto Rico).
  • Willingness to work a flexible schedule, including evenings and weekends.
Preferred Qualifications
  • Six months’ experience in a retail environment.
  • Prior work experience with Walgreens.
  • Fluency in English (except in Puerto Rico).
  • Willingness to work a flexible schedule, including evenings and weekends.
Seniority Level

Not Applicable

Employment Type

Full‑time

Job Function

Other

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The compensation you receive depends on geography, skills, experience, and other factors. This role remains open until filled. For benefits, visit

Salary range: $15 – $17.5 per hour.

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Position Requirements
10+ Years work experience
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