State Warehouse Customer Service Specialist

The Department of Administration's Division of State Agencies Support Services is seeking a State Warehouse Customer Service Specialist to join the team! The State Surplus Property Program promotes and facilitates the sustainable reuse of personal surplus property to state and local governments, qualifying non‑profit entities and the public. In this role you will assist the supervisor in the State Warehouse by assisting customers in the selection of surplus property and assisting the manager in the screening, receiving, selling, and marketing of the program.

This position is onsite in West Columbia, SC.

• Meet the needs of customers wishing to purchase property from the state Surplus Property Office, including assisting customers with purchases, loading purchases, and promoting the Surplus Property Office.
• Create a customer‑friendly atmosphere using customer service skills.
• Keep the warehouse clean and organized in a manner that is convenient for customers to make purchases.
• Responsible for changing signs in the warehouse on Friday afternoons before you leave to reflect the discounts and proper cycle for the following week.
• Attends and participates in all on‑site and off‑site auctions, when available.
• Work or perform duties outside of normal assigned job duties when needed to ensure Surplus Property’s success.

• A high school diploma and experience working in a warehouse.

• Position requires on‑call shifts and callback.
• Position requires routine driver duties.
• Position requires frequent stooping and/or bending.
• Position requires frequent lifting up to 50 lbs.
• Position requires up‑to‑date certifications.
• Position may require reporting to work during emergency situations and hazardous weather events.
• Must be able to use a hand truck, unassisted, operate a forklift and drive a state‑owned vehicle.
• Knowledge of merchandising, and customer service concepts.
• Ability to maintain effective working relationships.

The Department of Administration is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

• Health, dental, vision, long‑term disability, and life insurance for employees, spouse, and children.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices
• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)
• Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work‑life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible…