Group Relationship Manager Associate

Overview

The Group Relationship Manager Associate leads RMAs in their designated markets and is focused on providing superior customer service while delivering high-level performance in support of the Relationship Managers and market leaders. While managing the overall RMA function where designated, this role will serve as an extension of the RM teams for sales opportunities and brand awareness.

• Manage the Relationship Manager Associate team as designated and serve as a leader by providing support to the lending team including handling escalated questions and situations, complex loans and anticipating needs of the internal team and the client.
• Prepare and review all account documentation related to deposits and loans, monitor the administration of the closing process.
• Actively work to develop relationships across all Bank partners to identify cross-sell opportunities and referral business.
• Must exhibit an advanced level of bank product knowledge.
• Independently work with clients to address questions and issues and handle complex concerns when able or designated to appropriate RM or Bank partner.
• Practice safe and sound business procedures, including adherence to applicable laws and regulations, internal controls, operational procedures, risk management policies and security protocols.
• Cultivate an environment that supports diversity, teamwork, and performance. Provide leadership through communication, performance management, development and recognition of staff.
• Manage the team by hiring, coaching, training and providing direction to team members through feedback to support personal development and ongoing improvement.

• High School diploma or GED
• Bachelor’s degree preferred or applicable work experience
• 5+ years’ experience within commercial lending with a focus on origination
• Familiar with banking regulations within the consumer and commercial environment
• 2+ years of experience in a leadership role

First Bank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. First Bank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. First Bank is an Equal Opportunity Employer, including disability.

• Mid-Senior level

• Full-time

• Sales and Business Development

Apply BELOW