Project Manager, Program ​/ Project Manager, Operations Manager

Project Manager – First Bank

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We are seeking a seasoned Expert in Program Management and Project Management Methodology to join our organization in a senior capacity. This role is designed for a dynamic leader with a proven track record in managing complex programs, developing project management standards, and driving organizational excellence through the creation of templates and procedures. The ideal candidate will have a minimum of 7 years of hands‑on experience, advanced skills in project management tools (notably Smartsheet and Microsoft Excel), and the ability to create a vision, build strategic plans, and execute them effectively.

• Design, implement, and maintain program and project management methodologies, ensuring alignment with organizational standards and policies.
• Develop, document, and continuously improve project management standards, templates, and procedures to support consistent and effective project delivery across the organization.
• Lead the integration and optimization of advanced project management tools, with an emphasis on Smartsheet and Microsoft Excel, to enhance planning, tracking, and reporting capabilities.
• Provide strategic direction and thought leadership for program and project management initiatives, fostering a culture of excellence and continuous improvement.
• Collaborate cross‑functionally with stakeholders to understand requirements, implement best practices, and ensure compliance with established standards.
• Train and mentor project managers and team members on methodologies, tools, and templates to build organizational capability and maturity.
• Monitor and report on program and project performance, using data‑driven insights to recommend and execute improvements.

• Bachelor’s degree in Business Administration, Project Management, Engineering, or a related field (Master’s degree preferred).
• At least 7 years of progressive experience in program and project management, with a strong background in methodology development and process improvement.
• Demonstrated expertise in project management tools, including advanced proficiency with Smartsheet and Microsoft Excel (e.g., formulas, pivot tables, dashboards).
• Experience developing and institutionalizing project management standards, policies, templates, and procedures.
• Proven ability to create a strategic vision, build robust plans, and execute with measurable results.
• Exceptional communication, leadership, and stakeholder management skills.
• Project Management Professional (PMP), Program Management Professional (PgMP), or similar certification preferred.

• Strategic and analytical thinking
• Advanced project/program management methodologies (Agile, Waterfall, Hybrid, etc.)
• Tool integration and automation (Smartsheets, Excel, and other project management applications)
• Change management and process improvement
• Template and documentation development
• Training, coaching, and mentoring project teams
• Excellent written and verbal communication

This is an opportunity to shape the future of program and project management within our organization. As an expert and senior leader, you will have the autonomy to define standards, introduce innovative tools and methodologies, and make a tangible impact on our success. If you are passionate about program excellence and enjoy building frameworks that drive organizational performance, we invite you to apply.

First Bank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. First Bank will not pay fees to any third‑party agency or company that does not have a signed agreement as an approved vendor. First Bank in an Equal Opportunity Employer, including disability.

Mid‑Senior level

Full‑time

Project Management and Information Technology

Location:

Lexington, TN

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