Desk Controller

Hire Desk Controller

Location: Leyland, Lancashire

Hours: 40 hours per week, 08:30 am – 05:00 pm, Monday to Friday

Salary: £31,000 per annum

Company: Lanes Group

Overview: We are currently seeking a Hire Desk Controller to join our growing team. In this role you will manage the hire and return of equipment, coordinate between contracts, suppliers, site managers and maintain a high standard of customer service.

• Processing all hire requests for vehicles and plant through our hive system.
• Contact suppliers for availability and raise purchase‑order numbers for hire.
• Process goods‑received notes and raise off‑hire agreements in the plant management system (Syrinx).
• Organise delivery and collection of equipment to meet project deadlines, communicating with site managers.
• Address issues such as equipment breakdowns or delays and find solutions to keep projects on track.
• Ensure compliance by coordinating maintenance schedules and ensuring safety regulations are met.
• Update reminder records in Syrinx for calibrations and inspections.
• Create and maintain job cards in Syrinx for repairs and damages on owned and hired assets.
• Process returns and cost allocations for each week.
• Maintain fleet numbers in Syrinx and update managers for kit exchanges.
• Daily updates on contract movements, gang changes or kit movements in Syrinx.
• Answer internal and external plant‑related calls.

• Previous Hire Desk Controller experience.
• Ability to work quickly and under pressure.
• Strong computer skills.
• Excellent attention to detail, communication skills, and initiative.

• 24 days holiday allowance plus bank holidays.
• Pension.
• Death in service.
• Employee assistance programme.
• Free car parking.

We are an equal opportunities employer and welcome applications from under‑represented members of the community.

Strictly no agencies please.