Registered Manager

Job Introduction Service Manager – Ofsted Registered At Turning Point, we support people across The UK with mental health, substance use and learning disabilities. As an Ofsted Registered Service Manager, you will make a real difference to individual’s quality of life as you engage with people to improve their daily living skills. Passionate about people, you’ll enjoy the scope and support to enhance your own life and career too, as you will gain the experience and training you need to progress your career with us.

Main Responsibilities As the Ofsted Registered Manager, you will have overall responsibility for the quality, safety, leadership, and performance of our supported accommodation services for up to 30 for Young People. The support is provided in 4 locations in Chorley and Leyland, 3 of which are registered with Ofsted to support up to 24 under 18-year-olds. You will create person-centred environments where young people feel supported, confident and motivated to build their independence.

Key responsibilities include:

Being the Ofsted Registered Manager, ensuring full compliance with the Supported Accommodation (England) Regulations and Ofsted Quality Standards Leading high‑quality services that are consistently safe, effective, and inspection‑ready

Creating an inclusive and positive culture for the teams and Young People Recruiting, developing, and retaining teams through safe recruitment, strong induction, and ongoing coaching

Ensuring staff understand the supported accommodation model and work within clear professional boundaries, ensuring a shared vision of goals for the Young People in the services

Delivering high‑quality supervision focused on wellbeing, safeguarding, reflection, and performance

Leading safeguarding practice and ensuring all concerns are identified, recorded, reported, and escalated appropriately

Completing statutory notifications accurately and within required timescales

Driving continuous improvement through audits, service observations, and quality assurance activity

Maintaining accurate, secure, and compliant records with clear audit trails

Managing budgets effectively; monitoring spend, forecasts, agency usage and housing benefit related income

Balancing financial sustainability with excellent person-centred outcomes for young people

Building strong, trusted relationships with commissioners, local authorities, and community agencies

Ensuring effective referrals, assessments, move-in procedures and move‑on planning

The Ideal Candidate You’ll be an experienced leader who can lead teams within the services to achieve person-centred support with a shared belief in the potential of young people living in the services. You will need to be able to work effectively under pressure, ensuring goals and deadlines are consistently met.

You will need to have:

Experience as an Ofsted Registered Manager Experience working with young people, ideally within supported accommodation or similar settings

Strong knowledge of Ofsted regulations, safeguarding, and statutory frameworksA proven track record of managing quality, compliance, and inspections

Strong people leadership skills, with the ability to coach, challenge, and develop teams

Clear, confident communication that blends support with challenge when requiredA commitment to reflection, learning, and service improvement

Experience of leading teams through change, even when it is complex or uncomfortable

Detailed knowledge and experience of working under different landlord arrangements with varying housing related responsibilities and accountabilities

It Is desirable that you have:

Level 5 Diploma in Leadership and Management (or working towards)
Experience supporting service growth or transformation

About us As a leading health and…