Telemarketer

Telemarketer

CO Home Improvements

Competitive Salary + Commission Structure

Leyland

30 hours per week

• Commission Structure
• 25 days Holiday + Bank Hols
• Health cash plan
• Pension Scheme
• Personal development programmes through courses and training
• Free parking

We are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we're committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.

Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you're passionate about making a difference and want to be part of a team that values your ideas and hard work, we'd love to hear from you.

We're looking for an enthusiastic and self-motivated Lead Generation Executive to join our growing telemarketing team. Reporting to the Lead Generation Team Leader, you'll play an important role in driving new business opportunities by engaging with potential customers and promoting our range of home improvement products.

You'll be responsible for making outbound calls to generate new leads, booking appointments for the sales team, and supporting customer engagement across digital channels. The role also involves responding to social media comments, engaging with potential customers to build interest, and managing online live chat to capture enquiries and convert them into qualified leads.

• Conduct outbound calls to potential customers to introduce Clearview Home Improvements products and services. These customers are either previous customers or requested information online.
• Engage with customers in a professional and friendly manner, building rapport and creating a positive impression.
• Accurately capture customer details and schedule follow-up appointments for the sales team.
• Manage and support online live chat interactions, providing timely and helpful responses to convert enquiries into qualified leads.
• Overcome objections effectively and confidently promote our home improvement solutions.
• Work towards achieving set targets and key performance indicators (KPIs).
• Provide feedback on customer responses and contribute to improving marketing strategies.

• Previous experience in a role in telemarketing, telesales, or a similar sales role.
• Confident, outgoing, and persuasive communicator with excellent interpersonal skills.
• Self-motivated and target-driven with a results-oriented mindset.
• Ability to handle objections and maintain a positive attitude.
• Strong verbal communication skills and the ability to articulate product features clearly.
• Comfortable working in a fast-paced, high-energy environment.