Power Systems Field Technician

Overview

Western States Equipment is seeking a Power Systems Field Technician to perform contracted routine services for customers under supervision. Responsibilities include maintenance of generator packages, industrial engine packages, and electric power generation system components across both Caterpillar and non‑Caterpillar products.

• Under supervision, performs routine maintenance on generator packages, industrial engine packages, and electric power generation system components.
• Assists senior technicians with load‑bank testing, including cabling and cable termination.
• Performs basic troubleshooting and repairs.
• Assists EPG Field technicians and EPG Specialty Field Technicians as required.
• Conducts detailed inspections on electric power generation and industrial engine products.
• Prepares service reports that accurately document activities, issues, and up‑sell opportunities.
• Prepares required documentation including work orders, parts lists and time cards in an accurate and timely manner.
• Conducts business professionally, maintaining self‑control and integrity in stressful situations and upholding a professional image.
• Adheres to all customer requirements, standards, and care protocols while on the job site.
• Actively promotes safety at Western States, following all applicable safety policies, procedures, and standards.
• Works within and promotes the corporate vision, mission, and values of the organization.
• Performs other duties as assigned.

• Excellent customer service skills.
• Ability to work overtime with minimal notice required.
• Ability to travel frequently, with the potential of overnight stays.
• Proficiency in Microsoft computer products or comparable systems.
• Ability to establish and maintain effective working relationships with customers, vendors, employees, and the public.
• Knowledgeable in electric power generation systems.
• Consistent attendance.

• Proof of high school diploma or General Education Degree (GED).
• Associate Degree from an accredited vocational school preferred or comparable work experience required.
• Three years of experience with troubleshooting and maintenance methods for “Power Systems” products required.
• Must own required tools.
• Must meet DOT requirements.
• Must be able to communicate (speak, read, comprehend, write in English).

• Must be able to stand for long periods of time, walk, sit, climb stairs, reach, push, pull, lean, and twist.
• Able to lift up to 50 lbs in accordance with Western States’ Lifting Safe Work Practice, including amount and approach.
• Must be able to meet all safety requirements for applicable safety policies.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification. This role is designated as safety‑sensitive.