Deli Shift Lead

Wage Range: $17.75 to $20.75 - depending on experience with provable hours or work sample

• Employee Stock Ownership Plan (ESOP) - 100% Company paid
• Daily Pay - Employee's option to work and get paid today
• 401K - Company matching up to 4% (if elected)
• Medical, Dental, Vision, Life Insurance (no deductible medical option)
• Company paid Life Insurance for full time (30 hours)
• Voluntary Insurance Products
• Health Savings Account (HSA)
• Paid holidays
• Vacation Time
• Bereavement & Jury Duty pay
• Paid Sick & Safe Leave - Employees earn 1-hour sick leave for every 40 hours worked
• Paid Family & Medical Leave
• Employee Assistance Program (EAP)

To provide guidance and empowerment to Deli associates, and model how to actively engage guests, ensuring they receive unparalleled hospitality and professional service.

• Creating a welcoming atmosphere for everyone.
• Embracing Yoke's Core Values and Mission Statement as an integral part of your contribution to our team.
• Promoting Yoke's sales and company growth by patronizing Yoke's stores and representing our company in the community with a positive message.
• Participating enthusiastically with genuine care for our shared success, always remembering we are the owners of Yoke's.

The following are core and essential responsibilities of this position. Associates are responsible for completing any and all duties assigned as required for the successful operation of our business. All associates are required to perform their job duties in a manner which upholds the integrity and honesty of our company.

• Reporting for assigned shifts on time, and on a regular basis, capable of communicating clearly and demonstrating suitable physical abilities to safety perform assigned tasks and duties, prepared to provide excellent service and leadership.
• Promoting sales through active discussions with guests, offering product recommendations, and discussing current promotions and service information. (Examples may include: asking guests if they need other products to accompany requested items, chatting about Yoke's signature items, fresh board and sweet deal suggestions, or providing information on recipes and products).
• Performing managerial duties in the absence of the Deli Manager and Asst. Deli Manager including but not limited to the following: inventory, sales, and other bookwork.
• Merchandising existing products and new products by using size, shape and color to compliment an area or item to help promote increased sales.
• Directing, coordinating, and participating in preparing, wrapping, serving, and packing types of food served or prepared by the Deli Department while upholding the production and presentation of fresh, quality deli products ensuring food meets company specifications.
• Practicing Food Safety - Active Managerial Control for the Deli Department by being proactive at finding and preventing food safety risks, ensuring Associates are trained on food safety practices. These practices include knowing personal health and illness symptoms to report to the management, monitoring food temperatures with thermometers, proper hand washing when required, using tongs or other barriers with ready-to-eat food, cooking meat to proper temperatures, washing produce before cutting, and preventing cross contamination.
  
  Active Managerial Control requires management to assure Associates follow food safety requirements by checking their work and providing corrective action as needed.
• Providing in-service training to all new personnel as assigned and ensuring they learn exceptional guest service, food safety, special features and services offered by the Deli, and the proper and safe operations (at minimum) of the following equipment: slicer, deep fat fryer, ovens, wrapping station, cash register, espresso machine, coffee machine, scales, thermometers, hot case, rotisserie (where available) microwave, stove top grill (where available) and any other equipment used in the Deli Department.
• Empowering associates to use "This One's On Us" cards to "Make Our Guests Crazy About Us!"
• Finding a way to make our guests happy.
• Ensuring all work performed in the department is completed in accordance with all local, state, federal and company rules, regulations, and policies regarding workplace safety, food handling safety, sanitation/housekeeping standards, and guest services.
• Participating actively in the Deli Department's accident reduction plan including: monitoring drains in sinks, combi-ovens, fryers, hood traps, vent traps, and grills, cleaning floors of spills immediately, and recognizing shelf order, safety features of all machinery, store evacuation plan, robbery policy, health codes for sanitizers, case temperatures, gloves, ice scoop, sink regulations, and storing regulations.

"Whether you are the president of a company or the janitor, the moment you step from independence into interdependence in any capacity, you step into a leadership role.…