Product Marketing Specialist

Open Eye, a leading provider of cloud-managed video solutions, is expanding our product team and seeking a Product Marketing Specialist to join our growing team in the Liberty Lake, WA office.

Open Eye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, Open Eye has been committed to developing an easy‑to‑use, comprehensive video management system backed by Heroic Customer Service® and support. Our on‑site and cloud‑based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world.

Open Eye’s solutions are available globally through a trusted network of certified service providers.

• Develops product positioning content, marketing messaging, supporting resources and sales enablement tools to ensure the successful launch of new products and features.
• Formulates the go‑to‑market strategy for key products and features considering available data and insights, competitive landscape, and Open Eye positioning.
• Articulates how Open Eye technology is different, and the problems the company helps customers solve for internal and external audiences.
• Understands technical products and software specifications with the ability to translate them into meaningful benefits for impacted audiences.
• Acts as the Voice of the Customer champion; collects feedback from customer‑facing teams to inform new product positioning as well as to evaluate past product launches.
• Drives internal consensus and review of key assets to guarantee milestones and delivery dates are met.
• Communicates launch plans and available resources effectively across the organization to ensure all internal teams are informed and prepared.
• Other duties as assigned.

• 3‑5 years of related Product Marketing experience, preferably within a technology company
• Bachelor’s Degree in Marketing, Communications, Public Relations, Business Administration, or a related field
• Graphic Design experience and familiarity with PowerPoint, InDesign, & Photoshop
• Extensive writing experience in crafting compelling positioning, marketing, and sales content
• Excellent written and verbal communication skills with experience working with and communicating to different roles and teams across an organization
• Detail oriented with the ability to work on multiple projects simultaneously in a collaborative, fast‑paced environment
• A quantitative and analytical aptitude and a desire to make data‑driven decisions
• Passion for new technologies, innovative thinking and working in fast‑moving markets

• A Master of Scalable Impact: You excel with a 'one‑to‑many' mindset, finding clever ways to deliver value to a large portfolio without sacrificing quality.
• Data‑Driven and Tech‑Savvy: You are comfortable using data and AI tools not just to report on the past, but to predict the future and decide where to act next.
• A Collaborative Partner: You understand that success in a channel environment means working through partners, not around them, and you thrive on that shared ownership.
• A HEROIC Teammate: You embody our values: showingHeroic customer service, championingEase by making value clear and simple to achieve, takingResponsibility, seekingOpportunities for growth, demonstratingIntegrity, and drivingContinual improvement.

• The pay range for this opportunity is $25‑35 per hour. In addition, this position is eligible for an annual discretionary bonus.
• Employees are eligible to purchase company stock at a discounted rate.
• Collaborative, fun, creative culture where idea sharing is encouraged.
• Casual dress (Jeans are welcome).
• Medical, dental, vision & prescription benefits starting day 1. Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
• Up to $5,000 annual company match for 401k.
• Company paid short‑term/long‑term disability, AD&D and life insurance.
• Paid maternity and paternity leave.
• 15 Days of Paid Vacation accrued per year (increases after year
  3).
• (Verbiage for hourly positions only) Paid Sick/Wellness time is accrued at a rate of 1 hour for every 35 hours…