Pro Customer Service​/Sales

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs.

Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.

The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

• Pro Paint Sales Specialist - $19.50
• Pro Sales Associate - $18.50
• Pro Account Sales Associate - $19.50
• Pro Lot Loader - $17.50
• Pro Delivery Driver - $19.50

The Home Depot offers a total compensation package including:

• Paid vacation and sick leave (details are provided in the full benefits summary)
• Paid parental leave
• Six paid holidays
• Medical, dental, vision coverage
• Tuition reimbursement
• 401K with company match
• Employee Stock Purchase Plan (ESPP)
• Profit‑sharing bonuses
• Other benefits vary based on associate status and hours

for more information.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full‑time
• Job function:
  Other
• Industry: Consumer Services

Positions may vary depending on business need. Pay depends on the position offered and market location, and may vary based on the individual’s job‑related knowledge, skills, experience, and availability.