Store Support, Customer Service Rep

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$16.50/hr - $18.50/hr

Job Description:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction.

Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities.

• Associate Coordinator: $18.50
• Export Associate: $18.50
• Janitor: $16.50
• Lot Associate: $16.50
• Office Associate: $17.50
• Order Fulfillment Associate: $17.50
• Pro Fulfillment Associate: $17.50
• Pro Lot Loader: $16.50

The Home Depot offers various benefits as part of a total compensation package including: paid vacation, paid sick leave, paid parental leave, six paid holidays, medical, dental, vision, tuition reimbursement, 401K with company match, ESPP, profit-sharing bonuses, and/or other benefits (benefits vary based on the associate's salaried/hourly status and full-time/part-time status).

Notes on vacation and paid time off vary by role and location. Sick time policies also vary by state and location.

Available positions may vary depending on business need. Pay is dependent on the position offered and market location, and may vary depending on the individual's job-related knowledge, skills, experience, and availability.

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Spokane Valley, WA area postings and related salary information are included for context.