Emergency Services Representative

Starting Pay: $/hr

Positions are available at both Burnet (Main) and Liberty Township campuses. Full-time and part-time shifts are available including days, evenings, or nights. Positions do require every other weekend (Sat & Sun) availability.

• Greet the patient/family as they enter Emergency Department or Urgent Care.
• Obtain the patient's name and verify the correct patient account in the EPIC system and record patient's chief complaint as to why they are seeking treatment.
• Verify the patient and legal guardian's identity and place the wrist band on the patient for proper identification.
• Obtain patient insurance information and co-pays/point of service deposits.
• Schedule patient follow up appointments.
• Monitor EPIC system for patient admissions, discharges, or transfers.

• High school diploma or equivalent
• 1+ years of work experience in a related job discipline. Healthcare experience is preferred.

Primary Location Burnet Campus

Schedule Part time

Shift N/A (United States of America)

Department Scheduling Center Operations

Employee Status Regular

FTE 1

Weekly Hours 40

Expected Starting Pay Range

$17.49 - $20.99

Benefits

• Medical coverage starting day one of employment. View employee benefits here.
• Competitive retirement plans
• Tuition reimbursement for continuing education
• Expansive employee discount programs through our many community partners
• Shift Differential, Weekend Differential, and Weekend Option Pay Programs for qualified positions
• Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group
• Physical and mental health wellness programs
• Relocation assistance available for qualified positions

* Benefits may vary based on FTE Status and Position Type

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

• Recognized by U.S. News & World Report as a top 10 best Children’s Hospitals in the nation for more than 15 years
• Consistently among the top 3 Children’s Hospitals for National Institutes of Health (NIH) Funding
• Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025)
• One of the nation's America’s Most Innovative Companies as noted by Fortune
• Consistently certified as a great place to work
• A Leading Disability Employer as noted by the National Organization on Disability
• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)

We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. We support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.

Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability