Systems Administrator

Position Title:

System Administrator I

Reporting to: IT Manager

Department:
Information Technology

Central Power Systems & Services is a privately held company with deep roots going back to 1954.

Our Mission Statement is forging long‑lasting partnerships by providing first‑class customer support. We live that statement every single day. We are looking for a System Administrator I to help support that mission.

The System Administrator is responsible for the realization of architecture strategy through the design of complex applications, which are founded on both industry and corporate standards. The System Administrator is also a contributor to CPSS enterprise architecture strategy.

The System Administrator works with other teams to provide technical guidance and to foster overall alignment with CPSS enterprise architecture and industry best practices. This role collaborates with Project Managers, External Vendors, IT Leadership, other administrators, and various technical team members throughout IT to develop solutions to complex business application needs and deliver, implement, and train other teams on the solutions.

This individual will possess communication and technical skills along with practical experience in multiple areas within their discipline (i.e. Web, Databases or Security). The System Administrator is expected to resolve large and complex problems, challenges and issues that cross multiple teams and business units. The System Administrator is expected to serve as a subject matter expert in several areas within their architectural discipline (i.e. Applications, Data or Integrations).

• Leads the development of road maps describing evolution of application technologies from current to future state.
• Leads the collaboration of requirement gathering and technology selection.
• Leads application projects. Completes the successful execution of project activities replanning the infrastructure based on changing organizational requirements.
• Participates in the design of information and operational application support systems.
• Configures various integrations, services, and applications.
• Administers internal and external web and database backup processes. Implements backups and develops restore procedures.
• Applies security patches and updates the applications of the infrastructure, such as host, servers, web, databases, and applications.
• Performs analysis of current application environments to identify deficiencies and opportunities for improvement; recommends solutions.
• Implements the applications for maximum efficiency and evaluates quality and capacity to increase or decrease infrastructure capacity.

• Provides highest tier level of web, database and application support acting as an escalation point for issues.
• Reviews application monitoring and alert data and responds to incidents.
• Develops and maintains installation and configuration procedures and documentation.
• Performs routine maintenance and upgrades on systems and software.
• Performs daily application system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing logs, and verifying completion of scheduled jobs such as backups.
• Day‑to‑day administration of the application and WAN infrastructure.
• Consults with vendors and other CPSS IT personnel for problem resolution.
• Works complex incidents, performs troubleshooting, administers repairs, and drives the team to meet SLAs.

• Seeks opportunity to automate, simplify and consolidate application platforms and processes.
• Writes and maintains custom scripts to increase system efficiency and lower human intervention time on tasks.
• Actively participates in and assists with vendor contract negotiations for areas of technology expertise.
• Stays abreast of technology trends as well as how they pertain specifically to CPSS.
• Assists with strategy/roadmap and identifies and recommends new technology solutions to meet business needs.

• Actively coaches application engineers, providing feedback as necessary.
• Is an SME for key…